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How Chevy Silverado, GMC Sierra will take on the Ford F-150 profit machine

FORT WAYNE, Ind. — When General Motors engineers were developing the 2019 Chevrolet Silverado and GMC Sierra pickup trucks, some of them joined public tours of Ford's Dearborn, Mich., factory to watch aluminum-bodied F-Series trucks go down the assembly line. The redesign of the Ford F-Series trucks, launched in 2014, set a new standard for fuel economy and lightweight vehicle construction. But armed with stopwatches and trained eyes, the GM engineers believed they saw problems. "They had a real hard time getting those doors to fit," Tim Herrick, the executive chief engineer for GM truck programs, told Reuters. His team did more intelligence gathering. They bought and tore apart Ford F-Series doors sold as repair parts. Their conclusion: GM could cut weight in its trucks for a lower cost using doors made of a combination of aluminum and high-strength steel that could be thinner than standard steel, shaving off kilograms in the process. These pounds-and-pennies decisions will have major implications in the highest-stakes game going in Detroit: dominance in the world's most profitable vehicle market, the gasoline-fueled large pickup segment. What's more, GM is banking on strong sales of overhauled 2019 Silverados and GMC Sierras to fund its push into automated and electric vehicles — a business many investors see as the auto industry's long-term future. The risks are high given the hits automakers have taken from U.S. President Donald Trump's trade policies. Rising aluminum prices spurred by Trump's tariffs are driving up costs on the Ford's F-Series, while rising steel and aluminum prices likewise drag on GM results. GM also has a significant risk should the United States, Mexico and Canada fail to agree on a new NAFTA trade deal, given GM trucks built at its Silao, Mexico, factory could face a 25 percent tariff if NAFTA collapses. Major profit per truck Interviews with GM executives and a tour at its factory here in northwest Indiana provide a detailed look inside GM's plan for the most important vehicles in its global lineup. These big pickups are everything Tesla's Model 3 or Chevy's Bolt electric car is not. The mostly steel body is bolted to the truck's steel frame, rather than the one-piece body and frame electric vehicles. The majority of trucks will have a V-8 gasoline engine powering the rear wheels — like the classic GM cars of the 1950s. Some Silverados will have new four-cylinder engines, but there is no electric or hybrid offering as of now.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2024 GMC Hummer EV SUV Second Drive Review: Moab made easy

MOAB, Utah — The title of our First Drive of the 2024 GMC Hummer EV SUV included the phrase, "It's big, but this elephant can dance." The truck earned that compliment after a day of squeezing through San Francisco lanes and the slightly-more-commodious back roads in Napa Valley. But an SUV can't be called a supertruck without equivalent mastery on dirt, so GMC led a posse of media to Moab, Utah to run the Hummer's favorite stomping grounds. What happens when you subtract 20 inches of overall length and nine inches of wheelbase from a megafauna pickup? You find the dancing doesn't stop where the pavement ends. Allowed to roam Moab's challenging terrain — and ample room — the SUV is more than ready to do the Hokey Pokey and turn itself around. Admittedly, we knew this from our First Drive of the Hummer SUT two years ago, also performed among Moab's red rocks and red dust. The two variants share the same tricks, and GMC engineers chose Moab for prototype development, so there was no question of successfully navigating the trails. The SUV's simply nimbler about than the SUT. Clearance angles are better all over. Compared to the SUT, the SUV's 49.6-degree approach angle is just 0.1 better, but the 49-degree departure angle is 10.6 degrees better, and the breakover angle is 2.2 degrees better. Having four-wheel steer to rotate the SUV's shorter wheelbase shrinks the already tiny turning circle by 1.7 feet, to 35.4 feet. That's only four feet wider than a BMW i3, but 14 feet more compact than a GMC Sierra Crew Cab with the Short Box. And there are 'only' 15 standard cameras on the SUV, one shy of the 16 cameras in the SUT; the pickup adds an angle on the cargo bed the SUV doesn't have. Our 3X trim packed three motors producing a combined 830 horsepower and 1,200 pound-feet of torque. The $9,995 Extreme Off-Road Package threw on rock sliders with integrated steps that can support 1.5 times the Hummer's weight, full underbody skid plating, two additional underbody cameras front and rear, an electronically locking mechanical front differential for the single motor on the front, a virtual rear differential (programming that makes the two rear motors behave like a locked diff), heavy-duty ball spline half shafts, tow hooks and 18-inch black wheels on 35-inch Goodyear Wrangler Mud-Terrain tires.