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An unofficial 750-hp AWD GMC Syclone is on the way

From the makers of the 1,000-horsepower modern-day Yenko Chevy Camaro comes a 750-horsepower modern reimagination of the GMC Syclone. Following the release of the 455-horsepower Canyon-turned-Syclone from 2019, Specialty Vehicle Engineering (SVE) announced this week it will build a 2021 Canyon Syclone with supercharged V8 engine.  In the early '90s, GMC produced a all-wheel-drive performance version of its Sonoma pickup truck called the Syclone. It had a turbocharged and intercooled 4.3-liter V6 that made 280 horsepower and 350 pound-feet of torque. GMC has withheld from producing a new version of the legendary pickup for the current era, so aftermarket company SVE took the torch and threw it in a gasoline-soaked bonfire.  SVE upped the ante when it released last year's "new" Canyon-based Syclone with a supercharged V6 that made 455 horsepower. In the year that has since passed, SVE decided to go beyond the heritage of the V6 powerplant and replace it with a supercharged V8. The new engine will give the 2021 Syclone, again based on the Canyon, a whopping 750 horsepower. The 2021 model will also have all-wheel drive like the original.  That's all the information the teaser provides, but an accompanying video previews what the truck will sound like. Based on the short clip, the exhaust will have a hearty bark to match its beefy heart. Check out the videos below. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

NHTSA upgrades probe into 1.7 million GM vehicles over wiper failures

WASHINGTON — The U.S. National Highway Traffic Safety Administration (NHTSA) said Tuesday it is upgrading an investigation into 1.7 million General Motors vehicles for windshield wiper failures. The auto safety agency opened the probe in November 2018 to see if GM needed to expand a 2016 recall of 2013 model year Chevrolet Equinox and GMC Terrain SUVs to cover additional vehicles. The engineering analysis probe covers 2010-2012 and 2014-2016 Equinox and Terrain vehicles. NHTSA could demand a recall after it completes the probe. NHTSA said it has reviewed 1,900 complaints and reports related to the issue in the 1.7 million vehicles. NHTSA said it has seen elevated failure rates in the 1.7 million vehicles, even though GM said the recalled vehicles have "double the warranty rate and five times the complaint rate." GM said it will "fully cooperate to support their investigation. We do not believe these windshield washer systems are defective." The wiper failures that prompted the 2016 recall were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the ball joint. GM said it was installing an improved windshield wiper motor and transmission assembly and relocating a drain hole at the base of the windshield. Related Video:

Satisfaction with dealer service rises, Lexus and GMC are tops

During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.
It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).
Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.