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2020 Chevy Trax spied sporting design cues from the new Blazer

We saw spy shots in August for what we thought was either a redesigned Chevrolet Trax or new GMC subcompact crossover. At the time we were leaning Chevy. But after this latest batch of spy shots taken near GM's proving grounds, we're now thinking this one is the Trax replacement and the other one was a GMC. For one, the thin row of LEDs looks remarkably similar to the 2019 Chevy Blazer's LED strip. The additional light slightly below that is similar to the Blazer as well, leading us to believe that the next Trax will have a Blazer-esque front end. At first glance, this vehicle looks slightly larger than today's Trax with a much brawnier shape than the current blob-like design. The rear roof cladding could be hiding the same sloped rear window with spoiler hangover we see on the Blazer. Circling back to the other small GM crossover we caught testing, this one doesn't have those Blazer elements. The curved windshield and sloping roof are like those of the GMC Terrain, as are the horizontal grille bars. By contrast, the above car has a straighter windshield and a roof shaped more like the Blazer. One element that does seem to diverge from the new Blazer are the taillights, but they don't exactly look production-ready anyway. If we're right about this being the next Trax (and we're pretty sure we are) then this looks to be a more distinctive vehicle than what it will replace. The mirrors have left their awkward spot on the doors, and it's shaping up to be a much sportier looking crossover as a whole. This vehicle will most likely end up being a 2020 model year car, and if so, we would expect to see undisguised photos of both it and the assumed GMC version next year. Related Video: Featured Gallery 2020 Chevrolet Trax spy shots Spy Photos Chevrolet GMC Crossover SUV Future Vehicles chevy trax

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2021 GMC Canyon Denali shows its new grille

GMC showed us its new 2021 Canyon AT4 pickup at the beginning of the year. We got a few details on the "more upmarket" top-tier Denali trim coming next year, but we've been missing good photos of the article until now. The more upmarket part rings true when it comes to the front fascia of the the 2021 Canyon Denali, achieved at the cost of a busyness compared to the 2020 model. That's because designers bent the set-square lines on the current trim into angles and flared edges from top to bottom, adding more prominent textures along the way. The comparison shot in the gallery above reveals all,  the "exclusive heroic grille design" — really, that's GM's name for it — the heart of "a more distinctive and sophisticated design that has become synonymous with Denali," according to Holt Ware, the brand's head of exterior design. Inside, the luxury trim offers a new and exclusive open pore ash wood for accents, a Cocoa/Dark interior treatment, heated and cooled front seats, aluminum trim, and embroidered headrests. There's wholesale change coming for the entire Canyon lineup, but we need to wait for GM to officially announce the 2021 pickup to codify everything properly. The trim walk has changed, from Canyon, SLE, All Terrain, SLT, and Denali to Elevation Standard, Elevation, AT4, and Denali, and we're still wondering what this might to do the $650 Elevation Edition cosmetic package. The bargain basement models have also gone away, putting the new MSRP floor $4,200 above the 2020 model to go along with other price increases dotted throughout the lineup. GM Authority says Canyon production won't be delayed by the coronavirus lockdown, so production should begin n Wentzville, Missouri, in a few months. Related Video: