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2022 GMC Acadia gets small changes, price hike

GMC put conspicuous effort into the 2020 Acadia, adding a few more embellishments this year. For 2022 the Acadia gets another nuanced rework, the most important change being the elimination of both the base SL trim and the 2.5-liter four-cylinder engine. The Acadia SLE, the next trim level up from the SL, this year offers the 2.5-liter four-cylinder and 3.0-liter V6 in front-wheel-drive guise. Next year, the only engine available for the front-driver SLE will be the 2.0-liter turbocharged four-cylinder. The spec rearrangement jacks up the Acadia's barrier to entry to $35,995 for the new base model, a $5,000 increase over 2021. There's some give-and-take in the details to even out the exchange. Buyers this year needed to step up to the SLE in all-wheel-drive trim to get access to the 2.0-liter, which started at $38,295, and keeps that price for next year. But SLE pricing only goes up by $900 to swap the 2.0-liter for the 2.5-liter, not much money for a lot more power. The 2.5-liter produces 193 horsepower and 188 pound-feet of torque, the 2.0-liter makes 230 hp and 258 lb-ft. One more cut sees the Acadia AT4 with the five-passenger cabin struck from the menu, six- and seven-passenger seating the only choices. And one more swap sees the $495 Red Mahogany Metallic premium exterior paint replaced by the $495 Light Stone Metallic. Upgrades include new 18- and 20-inch wheel designs, and all 2022 Acadias get the Pro Safety Plus package standard. That installs driver assistance features such as Automatic Emergency Braking, IntelliBeam headlights, Front and Rear Park Assist, Forward Collision Alert, and Rear Cross Traffic Alert. And Traction Select, GMC's name for road surface and terrain modes, is also standard across the lineup.  The 2022 Acadia entered production at GM's Spring Hill, Tennessee plant at the end of last month, the configurator is live now. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

GM follows Ford and Honda in skipping SEMA

The list of automakers skipping SEMA has become longer. First reported by Muscle Cars and Trucks, and confirmed to us by a company representative, General Motors will not have an official presence at the aftermarket show. It joins Ford and Honda in leaving the show. It will be a large hole in the show, with the GM brands typically filling a significant swath of available show space in one of the main halls. GM hasn't provided much explanation for the move, either. The GM representative provided Autoblog with the same statement that Muscle Cars and Trucks got: "GM has made the decision not to participate in the 2022 SEMA Show. The SEMA show has always inspired us, and accessories and performance parts remain an important part of our business." We also asked if we would see any sort of announcements around the time of the show — Ford said it has plans to share some things around that time — however, the GM representative said that the company has no immediate plans for announcements. Certainly things could change between now and the November show, though. SEMA had previously noted that other exhibitors would help fill in some of the space vacated by these major OEMs. Another OEM, Volkswagen, is returning to the show after an absence, which will also help with the display deficit. Related Video:

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.