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GMC Hummer EV range is 329 miles; deliveries in December

It'll be a very Hummer Christmas for some households, as General Motors says it will begin deliveries of the electric GMC Hummer pickup in December, according to GMC boss Duncan Aldred. And we now know the truck's EPA range number: 329 miles on a charge. GM had previously predicted the Hummer would achieve a range of 350 miles.  That 329-mile figure applies to the Hummer Edition 1, the top-of-the-line, $100,000-plus iteration that will be the first trucks off the line. The Edition 1 will also tow up to 7,500 pounds and carry up to 1,300 pounds. Aldred told reporters on a conference call that subsequent, less-pricey models will achieve longer ranges and will be along in 2023. GMC HUMMER EV View 7 Photos More than 80% of Hummer reservations are for the Edition 1, though. Aldred said almost half of the 125,000 people who have expressed interest in the Hummer have put down $100 to reserve one. GM has said the first year of Hummer production is sold out. The Hummer EV joins the Rivian R1T as the first electric pickups to market. Ford's F-150 Lightning rolls out in 2022, and other electrics from Detroit and startups are expected to roll out after that. Tesla is building a $1 billion facility in Austin, Texas, that will, among other things, build the Cybertruck, though timelines on that have come and gone. The Hummer, by contrast, was developed in just 18 months. It made a big splash last week when President Biden took the wheel during a tour of GM's Factory Zero assembly plant in Hamtramck, Mich. Biden gleefully demonstrated the acceleration of the four-ton, 1,000-horsepower truck, which is said to do 0-to-60 in 3.1 seconds. He then declared, "This sucker's something else." Next up for GM's EV push will be the Cadillac Lyriq SUV in 2022. The electric Chevy Silverado and GMC Sierra pickups will be revealed Jan. 5. And the SUV version of the Hummer will be introduced in 2023. Aldred expects the SUV to ultimately make up the majority of Hummer sales. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

Where the 2023 GMC Sierra AT4X fits into the hierarchy of off-road trucks

The world of off-road pickups sure seems like it's getting crowded, but the reality is that half-ton trucks were always pretty capable, even with what seemed like fairly basic 4x4 packages. It wasn't until recently that manufacturers really started to carve out different off-road niches for their mainstream pickup offerings. With the introduction of the 2022 GMC Sierra 1500 AT4X (alongside its mechanical twin, the Chevy Silverado ZR2), the crowd has grown even thicker. Even we have trouble keeping up with the increased segmentation of off-road pickup trucks, so we threw together this handy guide to help you understand just where these various packages fit into the broader pickup hierarchy. Let's dive in.  Your basics If we say "Z71" or "FX4" to you, both will probably ring a bell. That's because they've been around a few days short of forever and their respective customers have grown so used to these package codes that OEMs got into the habit of just plastering them on the side of so-equipped truck beds. Anybody who sells a pickup truck offers some sort of basic off-road prep package like this one. Z71 is found on GM vehicles; FX4 is Ford's. Ram just calls it "Off Road Group," but no matter what you call them, they're all pretty similar.  Typical upgrades for this category include some additional ground clearance, a basic all-terrain tire, heavy-duty suspension upgrades and likely either a limited-slip or locking rear differential. These are pretty handy for anything beyond a rutted dirt road. On newer trucks — especially on higher trim levels — you'll probably also get some dedicated off-road drive modes.  Mid-range This is where things start to get interesting. To qualify for this category, a locking rear differential is a must. Most of the names in this segment are well-established too, though some (Nissan Titan Pro-4X, anyone?) may not necessarily be on your radar. The Toyota Tundra TRD Pro checks in here, as does the Ram Rebel, Chevy Silverado Trail Boss and GMC Sierra AT4 (no X!).  Realistically, if there's somewhere you need to go and one of these trucks won't do it, you might want to consider a helicopter. But it's 2021, and our thirst for capability is strong, so of course, there's a way to spend more of your money on this type of thing. Onward! Entry-hardcore Here we are, the home of the new 2022 GMC Sierra AT4X and Chevrolet Silverado ZR2. This is a tiny niche, otherwise occupied only by the Ford F-150 Tremor.

Satisfaction with dealer service rises, Lexus and GMC are tops

During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.
It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).
Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.