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Ford profits soar as problems mount

Ford is doing well. It can't make enough examples of its new Fusion, it can barely make enough of the aging F-150, it's getting good brand rankings, people like its turnaround story, it's selling oodles of product and its quarterly profit numbers end in the word "billion." As other high-flying examples have demonstrated over the past few years, though, big numbers can come with problems that aren't exactly small.
Automotive News has published a good "nutshell" report of Ford's progress and problems. The Dearborn automaker's optimistic "general label rule" determination of gas mileage for the C-Max Hybrid has led to lawsuits, hybrid software updates, a downward revision of C-Max fuel economy and millions in rebates. AN notes the C-Max was the "worst-scoring model in this year's J.D. Power Initial Quality Study," but Ford will probably be happy that it managed not to be mentioned further in the study's results after last year's mediocre showing. Its MyTouch and SYNC systems, the bugbears sabotaging Ford's J.D. Power results, have also led to lawsuits, software updates, more software updates and a center console rethink. On top of that, the 1.6-liter EcoBoost in the 2013 Ford Escape that Ford called a "hero" was soon catching fire for three different reasons. And let's not even get into the troubled launch of the Lincoln MKZ.
The Automotive News piece notes that industry observers have been surprised at Ford's stumbles because everything has been looking so good. Nevertheless, there is still the issue of those billions in profits - the company is doing plenty of things, plural, right. Ford says it is tackling its problems, hiring engineers and instituting new quality control processes as part of its effort to find solutions. The test will be to see if in a year from now we begin the discussion of these issues with "Remember when Ford...", or "Problems continue at The Blue Oval."

2015 Ford Mustang will tell authorities how you crashed and if you were belted [w/video]

When the 2015 Ford Mustang hits dealers, it will be with a new batch of features that will power up Sync's 911 Assist feature, and provide an even greater degree of information to first responders in the event of an accident.
911 Assist will already make a phone call, via a Bluetooth-connected phone, should you bin your car. The automatic message to first responders is a pre-recorded blurb from Ford. With the new enhancements, though, emergency personnel can learn about the maximum change in velocity and whether the crash involved a front, rear, side or a rollover impact. 911 Assist will also send information about how many seat belts were in use and if airbags deployed, allowing more accurate dispatch of resources.
"Sync will only broadcast relevant information to save time, and it constructs a very efficient message for the operator," said David Hatton, the global project leader with Ford Connected Services. "After the introductory message, the voice line opens automatically and occupants can speak directly with the operator via Sync's hands-free functionality."

2016 Ford F-150 gets new Limited model

The average price paid for a full-size pickup this year is $42,429. Ram is right at that mark, with an average price of $42,256, the Chevrolet Silverado is below it, at $38,384, and the Ford F-150 is above, at $46,573. That average transaction price is thirty percent higher than it was six years ago, and that F-150 price is eight percent higher than one year ago. We can thank that escalation for the arrival of the new F-150 Limited, a truck that Ford says responds to the "growing needs of discerning truck customers interested in exclusivity, capability and craftsmanship." Reuters went further, saying customers want "trucks that could substitute for a higher end German sedan." Billed as "the most advanced, luxurious F-150 ever," everything has been thrown at the standard features list. Buyers will get the luxury modifiers we expect from Europeans, like Mojave leather throughout, climate-controlled, massaging front seats, heated rear seats, and fiddleback eucalyptus wood. Driver assistance systems are legion, including a 360-degree camera system, adaptive cruise control, active park assist, a remote tailgate release, and SYNC3. Ford's new Pro Trailer Backup Assist will be an option. As if that won't be enough to tell it from the less luxurious models, the Limited sits on unique 22-inch wheels, the word "Limited" is written on the hood, the VIN is laser engraved in a plaque in the armrest, and the grille, tailgate, and door handles get a satin chrome finish among other changes. Only four exterior colors make the palette: Shadow Black, Magnetic, Blue Jeans and White Platinum Metallic tri-coat. The sole engine offered is the 3.5-liter EcoBoost V6 with 365 horsepower and 420 pound-feet of torque. We've been talking about luxury trucks for years now, and Ford's competition is in the game, too - Chevy has its Silverado High Country, Ram its Laramie Limited. This new F-150 Limited, however, raises all bets. It will go on sale this winter at an as-yet-unknown price, but since the current top-of-the-line Platinum starts at $51,585, we have a feeling that getting a Limited out the door under $60K will be near impossible. Admire the new seduction in the images above, the press release below has more.