1931 Ford Model A Slant Windshield on 2040-cars

Auto blog

Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

2024 Porsche Panamera; Rivian's surprise; Cadillac electrifies V | Autoblog Podcast #823

In this episode of the Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Associate Editor Byron Hurd. They start off discussing a couple of vehicles they've both driven — the 2024 Ford Maverick Tremor and the 2024 Volvo C40 Recharge 2WD. From there, they pivot to Byron's first drive of the 2024 Porsche Panamera, and then from there it's on to more electrified luxury in the form of the new Cadillac Lyriq. After that, it's on to news. Rivian made a big splash last week. Not to be upstaged, Cadillac decided to get in on the action by teasing an electric V model, the Opulent Velocity Concept. After that, it's time for a future classic; this week, it's the Dodge Magnum. They end the episode by spending listener Isaiah's money on some used stick-shift transportation.  Send us your questions for the Mailbag and Spend My Money at: Podcast@Autoblog.com. Autoblog Podcast #823 Get The Podcast Apple Podcasts – Subscribe to the Autoblog Podcast in iTunes Spotify – Subscribe to the Autoblog Podcast on Spotify RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown News Rivian R2 revealed Rivian R3, R3X surprise reveal Cadillac Opulent Velocity concept What we've been driving 2024 Ford Maverick Tremor 2024 Cadillac Lyriq 2024 Porsche Panamera 2024 Volvo C40 2WD Extended Range Future Classic Dodge Magnum Feedback Email – Podcast@Autoblog.com Review the show on Apple Podcasts Autoblog is now live on your smart speakers and voice assistants with the audio Autoblog Daily Digest. Say “Hey Google, play the news from Autoblog” or "Alexa, open Autoblog" to get your favorite car website in audio form every day. A narrator will take you through the biggest stories or break down one of our comprehensive test drives. Related video:

2016 Ford Explorer revealed with new 2.3-liter EcoBoost

A 2.3L EcoBoost four-cylinder takes over where the old 2.0 left off, making 270 hp and 300 lb-ft.
Right now, around 23 percent of all Ford vehicles sold in the United States is a utility vehicle. By 2020, Ford expects that figure to increase all the way to 29 percent. Put simply, SUVs and crossovers are very big business at Ford. So, when it comes time to update the Explorer, Ford's original sport utility vehicle, you can be sure that a whole heck of a lot of effort goes into the process.