2014 Ford F150 on 2040-cars

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Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

Second trailer for 'Ford vs. Ferrari' hints at a good racing drama

The second trailer for the movie "Ford vs. Ferrari" just dropped, and ooooh, the movie that director James Mangold calls "Butch and Sundance in the world of racing" is looking good. We previously covered Entertainment Weekly's sneak peak into the film, and we've also included the first trailer, below, in case you missed it. The new trailer, above, focuses on Ford's motivation to get into the race, which was Enzo Ferrari backing out of a deal to sell his car company to Ford when Ferrari realized Ford wouldn't let him run Ferrari's racing department the way he wanted. And with Enzo's flair for final words, he apparently sent Ford emissary Lee Iacocca off with various insults of Ford's cars, factories and CEO. The second trailer lays into the battles within Ford over the GT40 program, specifically the clashes of ego and temperament between Henry Ford II, GT40 impresario Carroll Shelby, star driver Ken Miles, and various Ford Motorsport functionaries. At one point, Henry Ford II mentions to Carroll Shelby that Ford Motor Company knows how to go to war, referring to the battle with Ferrari. Based on the trailer, the more pressing matter might have been getting everyone to stop waging war on everyone else. The second trailer is below. The film, based on an original screenplay, stars Tracy Letts as Henry Ford II, Matt Damon as Carroll Shelby, Christian Bale as Ken Miles, Caitriona Balfe as Mollie Miles, and Jon Bernthal as Lee Iacocca, and is due in theaters Nov. 15. If the movie ends up turning you off, though, you can hang out for the television series about the same events, to be based on A.J. Baime's book, "Go Like Hell." This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

More evidence GT500-replacement will be named GT350

During the recent unveiling of the 2015 Ford Mustang, we saw the car in both V6 and GT form, but we'll have to wait a little bit longer to see the successor to the Shelby GT500. In the meantime, though, it looks like SVTPerformance.com has confirmed reports that this high-performance model will bring the Shelby GT350 name back to Ford.
According to the forum post, a user found the Shelby GT350 name on a Ford promo website listing its 2015 lineup. The Shelby GT350 name was first used on a Mustang back in 1965, and most recently it has been a model created for customers as a post-title purchase by Shelby American. As for that car, Shelby confirmed earlier in the year that its GT350 would be phased out at the end of this month.
The million-dollar question for Mustang and Shelby enthusiasts is when we'll see next factory Shelby GT350. Last we heard it was planned for a debut at the New York Auto Show. We've included our previous spy shots of this hi-po, sixth-gen Mustang, and we've also captured it on spy video showing off its exhaust note.