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Ford owns Automotive Loyalty Awards, Audi and Subaru are king of conquests

Customers are a commodity in the automotive industry, and like any other commodity, automakers trade them back and forth. Only nobody wants to give up their customers - just to keep the ones they have and try to attract others.
That's what the Polk Automotive Loyalty Awards are all about. Every year the industry research body names the automakers, brands and models that manage to keep their customers coming back for more - and attract buyers to switch from other makes. Ford usually does pretty well, but this year it rose above even its own track record.
Not only did Dearborn win the Overall Loyalty to Manufacturer award, but also the Overall Loyalty to Make. Ford also took the African American category, and the F-150 was named the top full-size half-ton pickup in customer loyalty. Ford COO Mark Fields (pictured above) accepted the awards and gave the keynote address at the awards ceremony.

Just in time for the holidays, Snowkhana 3 is here

The gift list for the 12 Days of Christmas is frightfully heavy on birds, so surely no one will mind if we sub out the three French hens for Snowkhana 3. Ford of Europe is back with another stop-motion video that – like versions one and two – throws a 1:64-scale Ford Fiesta in Ken Block livery around a fabulous world of action figures and make believe. This year's video "drives rings around some of the biggest YouTube hits," so those of you who've lost years of your lives to the greatest distraction since the human navel can put your knowledge to use. For anyone else just catching up, we'll help you get rolling: the opening Snowkhana scene channels Stalking Cat. You'll find the rest of your holiday homework in the video.

Ford recalls 200,000 vehicles for brake lights that won't turn off

Ford and the National Highway Traffic Safety Administration (NHTSA) announced a new recall for nearly 200,000 vehicles because their brake lights may not turn off. Drivers of affected vehicles equipped with automatic transmissions may also be able to shift the vehicles out of Park even when their foot is off the brake. That increases the risk of a rollaway and could cause a crash. According to documentation posted on NHTSA's recall hub, a separated brake pedal bumper is to blame for the issue. The recall applies to "certain 2014-2015 Fusion, Lincoln MKZ and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii." The safety regulator adds that "exposure to certain environmental conditions, such as high temperatures, high humidity and salt air can cause the brake pedal bumper to disintegrate and separate from the brake pedal." Owners of affected vehicles should expect notification of the recall in early March. They will be directed to the dealership of their choice to have their brake pedal bumpers and clutch pedal bumpers replaced free of charge. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.