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Chevy Bolt EV might not come to UK

Anyone expecting the upcoming James Bond movie to feature scenes with the suave namesake cruising around London in a Chevrolet Bolt (yes, there are some of us around) will likely be disappointed. That's because it is apparently doubtful that the General Motors flagship division will make right-hand-drive versions of the electric vehicle for the UK. So we'll have to suffice with the dashing spy ripping around town in Aston Martins and the like. The UK's Autocar reported from the Frankfurt Auto Show and quoted a Chevrolet spokeswoman saying the Bolt with be "a global vehicle," though she wasn't more specific, or specific enough for the British. Indeed, GM is prepping to sell the Bolt in the US and will also distribute the EV in Europe with an Opel nameplate. This is how it worked with the Chevrolet Volt extended-range plug-in (known as Opel Ampera across the Pond). That said, the fine citizens of the UK will be left out of the opportunity to buy the electric vehicle, which may make a pretty big splash thanks to a single-charge range of about 200 miles, or more than double anything that's not a Tesla Model S. The Bolt will sell in the US for $37,500 before government incentives kick in. It was announced this past February that the Bolt will go into production at GM's Orion plant near Detroit at some point. For a time, GM thought of changing the name because of potential confusion with the Chevy Volt, but GM confirmed this past spring that the name will stick. The car is expected to go on sale in 2017. Related Video:

Corvette + fireworks = so much glory

You might think that those of us making our living by reviewing cars, think critically about the cars we're driving most of the time. It could be that I'm an underachiever, but that's not the case with me. In fact, unless I'm set to the review task, I typically think about the cars in front of and around me more frequently. That's because a) you never know what you're going to see out there, and b) all of them could be out to bump/scratch/tailgate/crash me out. You can never be too careful. Such was the case when I was driving a 2015 Chevy Corvette earlier this week. I'd already had my fun finding the edges of grip on a river road in the car, the night before; on the morning in question I was just trying to get to work. But while scanning the suburban streets for potential dangers to the 'Vette's neat-o Daytona Sunrise orange paint, I spied a XXL-sized fireworks tent in an empty parking lot. Oh right, I remembered, 4th of July weekend. That obvious bit of observation lead to a chain of thought along these lines: "We should do something with this car for the 4th" ... "Too bad I have to give it back tomorrow." ... "Wonder if I could do a quick video?" ... "Wonder if I can set off a bunch of fireworks in slow-mo for a video?" The result, well, I won't call it genius, but I will say that I remember why every kid loves fireworks. And I will call it glorious. Happy 4th, y'all.

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.