2014 Chevrolet Malibu 1lt on 2040-cars

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Porsche and Buick earn top honors in J.D. Power Sales Satisfaction Index Study

Customer satisfaction with car buying has been at a low point over the past few years, as price increases, inventory shortages, and COVID restrictions have complicated every part of the process. There are signs of improvement, however, as J.D. Power’s 2023 U.S. Sales Satisfaction Index Study showed that customer satisfaction has improved slightly from a year ago. J.D. Power rates satisfaction on a 1,000-point scale, finding that it improved seven points to 793 from last year. Improving inventory levels and a slow leveling off of prices have contributed to that improvement, and fewer people are paying above MSRP for new cars. Some auto brands performed better than others with sales satisfaction. Porsche ranked highest among premium brands, followed by Alfa Romeo. Buick took the top spot among mass-market brands, with GMC, Chevrolet, and Mitsubishi behind. J.D. Power also handed out segment-level awards: Premium Cars: Porsche Premium SUV: Porsche Mass-Market Car: Chevrolet Mass-Market SUV/Minivan: GMC Mass-Market Truck: GMC Despite the increase in sales satisfaction, thereÂ’s still room for improvement to reach pre-pandemic levels. J.D. Power noted gaps in salesperson knowledge as an area of improvement. Buyers rated salespeople much better during a gas vehicle purchase than with EVs, citing their expertise as a challenge. Pricing remains a challenge despite an improvement since 2022, and satisfaction is still below pre-pandemic levels. Mass-market buyers reported a slight bump in satisfaction, while premium buyers felt that pricing was less fair than a year before. ItÂ’s an interesting contrast, showing that dealer pricing tactics can significantly impact satisfaction with the sales process. Fewer people may be paying more than MSRP, but several premium models still list with significant markups. Even more interesting is PorscheÂ’s top spot on the satisfaction list, as its cars often sell with huge upcharges, and itÂ’s exceedingly tricky even to get a build allocation for some models. Buick Chevrolet GMC Porsche Car Buying Ownership

Chevy will reveal the Bolt EV tomorrow at CES

The moment that electric vehicle consumers and green propulsion enthusiasts have been waiting for is almost upon us, as Chevy confirmed that it will unveil the production version of the 2017 Bolt EV Wednesday at CES in Las Vegas. Chevrolet previewed the Bolt in concept form at the Detroit Auto Show almost a year ago, proposing a compelling rival to the likes of the Nissan Leaf and BMW i3. We've expected the CES debut for awhile, and Chevy projects that the finished product will boast a range of more than 200 miles on a single charge. That's nearly double the Leaf's range, and significantly farther than the i3 will travel even with the Range Extender kicking in. All of that for under $30,000 after federal tax credits. Of course, Chevy's own Spark EV costs much less, but will only go 82 miles before it needs to plug in again. If you won't be in Vegas for the unveiling tomorrow, you can catch it on Facebook. It will be the first vehicle to debut on the new Facebook Live, featuring both a live video stream and a 360-degree interactive interior video. Once out on the market, the Bolt EV will join the Spark EV, Volt PHEV, and Malibu hybrid in a growing array of electrified vehicles from the American automaker, rivaling the likes of Toyota and Nissan for the most electrified vehicles in its lineup. Chevrolet Bolt EV Will Debut at CES 2016-01-05 DETROIT – Chevrolet will unveil the 2017 Bolt EV at the International Consumer Electronics Show (CES) in Las Vegas on Wednesday, Jan. 6, and be the first auto brand to work with Facebook to debut a vehicle using Facebook Live. With the addition of the Bolt EV to a lineup that includes the all-new 2016 Volt, 2016 Malibu Hybrid and Spark EV, Chevrolet will offer consumers more affordable, electrified vehicle options than any other major automotive brand – solidifying its position as the leader in electrification. "The Bolt EV truly embodies the ingenuity that is at the core of everything we do at Chevrolet," said Alan Batey, president of General Motors North America and head of Global Chevrolet. "The technologies and the engineering expertise behind the Bolt EV are tremendous examples of the kind of innovation we intend to offer our customers, across an array of products at a tremendous value – something only Chevrolet can deliver." Building on the electrification expertise established by the Volt, the Bolt EV is a game-changing, long-range electric vehicle.

Watch the live reveal of the 2014 Chevy Silverado and GMC Sierra [UPDATE]

UPDATE: The trucks have been revealed. Click here for all of the official details.
As promised, Chevrolet and GMC are offering a live webcast of the world premiere for the all-new 2014 Silverado 1500 and Sierra 1500. After being teased with spy shots and blurry images like the one above for ages, now is the time to see the trucks in the metal, for real (well, as 'real' as it gets on a webcast, at any rate).
Shift your eyes down just below to see the reveal as it happens, starting at 9:30 AM EST. We anticipate having loads of images full technical information to share after the webcast, too, so truck aficionados should stay tuned. We'll also be bringing you live images of both trucks too, when we see them on the show floor at next month's Detroit Auto Show.