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BMW, Hyundai score big in JD Power's first Tech Experience Index

While automakers are quick to brag about winning a JD Power Initial Quality Study award, the reality, as we've pointed out before, is that these ratings are somewhat misleading, since IQS doesn't necessarily distinguish genuine quality issues. JD Power's new Tech Experience Index aims to solve that problem. The new metric takes the same 90-day approach as IQS but focuses exclusively on technology – collision protection, comfort and convenience, driving assistance, entertainment and connectivity, navigation, and smartphone mirroring. It splits the industry up into just seven segments, based loosely on size, which is why the Chevrolet Camaro is in the same division (mid-size) as Kia Sorento and the Mercedes-Benz GLE-Class is in the same segment as the Hyundai Genesis (mid-size premium). It makes for some screwy bedfellows, to be sure. Still, splitting tech experience away from initial quality should allow customers to make more informed and intelligent decisions when buying new vehicles. In the inaugural study, respondents listed BMW and Hyundai as the big winners, with two segment awards – the 2 Series for small premium and the 4 Series for compact premium, and the Genesis for mid-size premium and Tucson for small segment. The Chevrolet Camaro (midsize), Kia Forte (compact), and Nissan Maxima (large) scored individual wins. Ford also had a surprising hit with the Lincoln MKC, which ranked third in the compact premium segment behind the 4 Series and Lexus IS. This is a coup for the Blue Oval, whose woeful MyFord Touch systems made the brand a victim of the IQS' flaws in the early 2010s. But Ford and other automakers might not want to celebrate just yet. According to JD Power, there's still a lot of room for improvement – navigation systems were the lowest-rated piece of tech in the study. Instead, customers repeatedly saluted collision-avoidance and safety systems, giving the category the best marks of the study and listing blind-spot monitoring and backup cameras as two must-have features – 96 percent of respondents said they wanted those two systems in their next vehicle. But this isn't really a surprise. Implementation of safety systems from brand to brand is similar, and they don't require any input from users, unlike navigation and infotainment systems which are frustratingly deep.

Chevrolet Captiva looks mildly refreshed and ready for family duty

We showed you Chevrolet's major debut yesterday, the 2014 Corvette Stingray Convertible, but General Motors is making a big push for Bowtie consideration in Europe, so it's also introducing the updated Captiva crossover here at the Geneva Motor Show.
While still based on the same platform as North America's fleet-only Captiva Sport (which is effectively a rebadged Saturn Vue), the Captiva is available in both five- and seven-seat iterations, and it looks far more modern. That's particularly the case with this updated model, which features revamped front- and rear ends that include restyled bumpers, grilles and LED taillamps, among other changes.
As before, the midsize Theta-platform CUV will be available in both front- and all-wheel drive, and is expected to carry a range of four- and six-cylinder gasoline and diesel engines. Important US programming note: Chevrolet sources tell us that America's Captiva Sport will not receive these updates.

2017 Chevy Bolt EV arrives in late 2016 with 200-mile range

For those keeping track, the production 2017 Chevy Bolt that was just revealed at CES in Las Vegas is, well, pretty much just what we were expecting. As promised, GM claims the EV crossover-ish hatch will have a 200-mile range, and be "affordable." While pricing hasn't been announced, we've posited in the past that "affordable" is code for around $30,000 after incentives. The Bolt will use a couple of features, both novel and expected, to enhance range. The EV is expected to use information on the owner's driving history, the weather outside, the terrain, and even the time of day to help manage and predict range. The nav system will optimize routes to conserve range, if needed, and show nearby charging stations. That should ease, if not eliminate, range anxiety. Another range-conserving feature is a low-draw Bluetooth system. Speaking of charging stations, there's no word so far about how long it'll take to recharge a Bolt, or the capacity of the battery pack. Inside, the large center-mounted MyLink screen measures a full 10.2 inches, and provides a display for the wide-angle rear camera with a birds-eye view capability. OnStar provides 4G LTE and a wifi hotspot to occupants, and the sorts of efficiency and driving habit apps you'd expect will be available. It seems like remote start and cabin preconditioning will be standard. Interestingly, the Bolt will feature "Gamification" features intended to promote efficient driving by pitting Bolt drivers against each other for green driving awards or rankings. Details on are sparse on this feature, but then again, information on the Bolt in general is a little sparse right now. If you want to know things like detailed specs, the specifics of chassis componentry, or even trims and options, you'll have to wait. Check out our first quick spin of a prototype Bolt in Las Vegas for a preview of what GM's EV is like on the road. Chevrolet Introduces 2017 Bolt EV First long-range, affordable EV with customer-focused connectivity LAS VEGAS – Chevrolet is introducing the 2017 Bolt EV at the Consumer Electronics Show, fulfilling its promise to offer a long-range, affordable electric vehicle for the masses. The Bolt EV, which will go into production by the end of 2016, will offer more than 200 miles of range on a full charge. It also features advanced connectivity technologies designed to enhance and personalize the driving experience.