1966 Chevrolet Impala Station Wagon 9 Pass. on 2040-cars

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Survey says $25k barrier is a problem for EVs

The majority of consumers are more or less priced out of the market.
Electric cars are gaining popularity with the general public, but are they still too expensive? According to a survey 1,084 consumers by Navigant Research, a consulting firm located in Boulder, CO, 71 percent want their next car to cost under $25,000, while 41 percent won't go a cent above $20K. Looks like people are even thriftier than we'd originally thought.

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

Leno drives Ringbrothers' latest, 1966 Chevy Chevelle Recoil

Jay Leno has been checking out quite a few older rides in his garage as of late, but has mixed things up a little this week. Ringbrothers took home an award at the 2014 SEMA Show for the 1966 Chevrolet Chevelle it named Recoil, and now the car has proven it can do more than just look good on Jay Leno's Garage. While the latest guest might look vintage, underneath those classic lines is a thoroughly modern muscle car sporting a claimed 980 horsepower. The heart of this beast is a supercharged LS7 V8 from Wegner Motorsports and a six-speed Tremec manual gearbox. Even with so much power, it can still run on 91-octane pump gas, and when Jay gets on the throttle the result is a wall of sound from the wailing supercharger. Despite the muscle, the Recoil doesn't really scream about its performance aesthetically. The color is a surprisingly plain beige, but the carbon fiber touches and side exhaust certainly indicate that there's something special here. The owner's sole request for the car was to include metal seats, and Ringbrothers provided them with a few bits of leather offering a touch of comfort. After checking the Recoil out from stem to stern, Leno finally gets behind the wheel and treats our ears to pull after pull from that big, supercharged V8.