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GM offering factory-backed extended warranty for Chevys, GMCs, Buicks and Cadillacs

Cars are generally more reliable than ever before. When things do go wrong, every automaker offers some form of factory warranty (in most cases at least three years and 36,000 miles, though many extend even longer), providing peace of mind to new-car buyers that many faults will be fixed at no charge to the customer. Starting today, GM is offering a new optional plan that will extend the factory warranty on all new Chevy, GMC, Buick and Cadillac products. In the past, extended warranties have been offered as dealer add-ons, with all profits from these sales going to the dealership. GM's new program can be viewed as another nail in the the looming dealership-model coffin. According to Automotive News, some dealers aren't happy to see GM cut into their business like this, saying that it helps GM far more than it does dealers. GM says the new program will help keep customers in the GM family. Customers are also more likely to visit a GM service center rather than going to an independent repair shop. Currently, new Chevy and GMC vehicles come with three-year/36,000-mile warranties. Buicks and Cadillacs are covered for 4 years or 50,000 miles. The new program extends Chevy and GMC warranties to five years or 60,000 miles. Buick and Cadillac warranties extend to six years or 70,000 miles. GM, citing IHS Markit, says most owners keep new cars for about 6.8 years, so these warranties will cover most of the length of their ownership. The extended warranty will add between $1,000 and $2,000 to the price of a vehicle, and the additional cost can be rolled into the vehicle's purchase or lease price. Unlike many dealer extensions, the factory program covers the vehicle no matter who owns it. That should help increase the car's resale value if it's sold within the covered timeframe. GM says there's no deductible and no need to file a claim form when getting warranty repairs. Additionally, dealerships can continue to sell their own extended warranties or service contracts. Related Video:

Chevy Volt gets customer satisfaction 'recall' for rear hatch issue *UPDATE*

Last week, General Motors has issued a "Customer Satisfaction program" for some 2011-2015 model year Chevrolet Volts to fix the manual rear lift gate not working as appropriate. According to Volt owner posts on Facebook, the problem manifests itself by the hatch not opening up all the way (sometimes worse in the cold) with some people bumping their heads. Dealers will replace the lift gate struts as part of the program. Some drivers were notified through the vehicle's OnStar system that there is a problem. GM has not yet said how many Volts are affected. *UPDATE* This program is for all 2011-2015 model year Volts. Chevrolet spokesperson Michelle Malcho told AutoblogGreen that, "This is not a recall, so there won't be any formal information posted on the GM website." The fixes will be free to affected Volt owners. Some 2010-2015 Cadillac SRX vehicles are also affected by the same problem and will also be fixed. Featured Gallery 2011 Chevrolet Volt: Review View 22 Photos News Source: General Motors via Transport Evolved Green Recalls Chevrolet Electric Hybrid customer satisfaction

2017 Chevy Bolt EV arrives in late 2016 with 200-mile range

For those keeping track, the production 2017 Chevy Bolt that was just revealed at CES in Las Vegas is, well, pretty much just what we were expecting. As promised, GM claims the EV crossover-ish hatch will have a 200-mile range, and be "affordable." While pricing hasn't been announced, we've posited in the past that "affordable" is code for around $30,000 after incentives. The Bolt will use a couple of features, both novel and expected, to enhance range. The EV is expected to use information on the owner's driving history, the weather outside, the terrain, and even the time of day to help manage and predict range. The nav system will optimize routes to conserve range, if needed, and show nearby charging stations. That should ease, if not eliminate, range anxiety. Another range-conserving feature is a low-draw Bluetooth system. Speaking of charging stations, there's no word so far about how long it'll take to recharge a Bolt, or the capacity of the battery pack. Inside, the large center-mounted MyLink screen measures a full 10.2 inches, and provides a display for the wide-angle rear camera with a birds-eye view capability. OnStar provides 4G LTE and a wifi hotspot to occupants, and the sorts of efficiency and driving habit apps you'd expect will be available. It seems like remote start and cabin preconditioning will be standard. Interestingly, the Bolt will feature "Gamification" features intended to promote efficient driving by pitting Bolt drivers against each other for green driving awards or rankings. Details on are sparse on this feature, but then again, information on the Bolt in general is a little sparse right now. If you want to know things like detailed specs, the specifics of chassis componentry, or even trims and options, you'll have to wait. Check out our first quick spin of a prototype Bolt in Las Vegas for a preview of what GM's EV is like on the road. Chevrolet Introduces 2017 Bolt EV First long-range, affordable EV with customer-focused connectivity LAS VEGAS – Chevrolet is introducing the 2017 Bolt EV at the Consumer Electronics Show, fulfilling its promise to offer a long-range, affordable electric vehicle for the masses. The Bolt EV, which will go into production by the end of 2016, will offer more than 200 miles of range on a full charge. It also features advanced connectivity technologies designed to enhance and personalize the driving experience.