2014 Cadillac Xts Luxury on 2040-cars

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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Cadillac Super Cruise costs $25 per month as a standalone plan

We already knew that Cadillac's award-winning Super Cruise technology package was free for owners of properly equipped vehicles for the first three years. And now we know exactly how expensive it will be to keep the system active after the complimentary period ends. According to a Cadillac spokesperson, the automaker is currently informing CT6 owners in the United States that they can purchase a standalone Super Cruise plan for $25 per month. Alternatively, customers can add Super Cruise to select OnStar and Connected Services bundles for an additional $15 per month over the cost they currently pay for those bundles. In case you're wondering what that monthly payment will cover, the spokesperson added, "The Super Cruise plan enables the map updates and precise GPS corrections required for Super Cruise to function, and also connects the vehicle to an OnStar Emergency advisor in a case where a driver is non-responsive to escalating alerts." As was previously reported, owners of 2018 CT6 models equipped with Super Cruise are getting an additional year of complimentary service, which means they should be prompted to make a decision sometime in 2021. Even if they choose not to renew their Super Cruise plan, features like lane-keep assist and adaptive cruise control will continue to function. Related Video:

2016 Cadillac CTS-V to hit dealers this summer, start at $83,995*

Cadillac has announced pricing for the 640-horsepower CTS-V, and not only will the new super-sedan outgun its heartiest German rivals, it'll undercut them on price, too. Kicking off at $83,995 (not including a $995 destination charge), the CTS-V is nearly $10,000 less than the 560-hp BMW M5, almost $18,000 less than the 577-hp Mercedes-Benz E63 AMG S 4Matic, and is nearly $25,000 less than the 560-hp Audi RS7. So in case you were wondering, yes, the CTS-V will continue to be one of the auto industry's very best high-performance bargains in its third generation. "V-Series represents the pinnacle of Cadillac, a brand that now makes drivers' cars at the highest level," Cadillac's head honcho Johan de Nysschen said in a statement. "The new CTS-V is essentially two cars in one: a luxury sedan with sophisticated road manners and a track-capable sports car with awe-inspiring performance. This type of car is exclusive, the domain of the few who can access this level of incredible capability. V-Series matches or overtakes the finest cars in this elite class, while being more accessible." As for when you can get your hands on bargain-priced beast, dealers are now accepting orders, with deliveries slated to begin late this summer. Scroll on down for the official release from Cadillac. Next-Generation 640-hp Cadillac CTS-V Launches This Summer U.S. DEALERS BEGIN ACCEPTING ORDERS NOW FOR CADILLAC'S UPCOMING PERFORMANCE ICON DETROIT – Cadillac announced today that U.S. dealers will begin accepting orders for the next-generation 2016 CTS-V, the all-new high-performance sedan that launches in late summer. The 640-hp CTS-V is the second of two all-new V-Series models to come to market in 2015, following the smaller ATS-V coupe and sedan, which launches in late spring. Cadillac's new 2016 V-Series models represent a significant expansion of the brand's elite, high-performance line. Not only are the new V-Series cars elevated in terms of performance, they now reach a broader spectrum of drivers by presenting two distinct personalities, size categories and price points. With a top speed of 200 mph and 0-60 performance in 3.7 seconds, the CTS-V is the most powerful car in Cadillac's 112-year history. The 2016 CTS-V is priced from $83,995. Customers can place orders now with dealers and view additional product information at Cadillac.com. The CTS-V elevates into the elite group of the world's highest-performing sedans.