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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

New presidential limo spotted in use for the first time

It has been a long lead-up to the new presidential limousine, but now it appears General Motors has "The Beast" in working order for President Donald Trump. The new limo was spotted in public for the first time this weekend in New York City in Trump's motorcade, reportedly on its way to Trump Tower. Said to have been in development since 2013, the $15.8 million armored Cadillac is making its debut as Trump's ride to the U.N. General Assembly this week. The grille suggests looks along the lines of a Cadillac CT6 V-Sport, but the similarities don't go much beyond that. If you look closely, Trump appears to be in the second "Beast" of the twin truck-based Cadillacs that go by in the video. The limo has a diesel engine to propel its near-20,000-pound self down the road, but we couldn't detect much of an oil-burner sound over those gigantic truck tires. This week in NYC will showcase motorcades and fancy presidential limos from around the world, all coming in for the big annual meeting at the U.N. Trump's presidential limos get shipped around the world too because they have their own plane: a C-17 Globemaster cargo carrier. There's no shortage of cool features on the new limo, and we detailed those here. While some of the awesome defense mechanisms are public knowledge, we're sure there are plenty that remain classified. New model presidential limo noticed awaiting Pres Trump at Wall Street heliport. Photo by @stevebruskCNN pic.twitter.com/lEytRcJ9rt — Mark Knoller (@markknoller) September 23, 2018 Featured video:

GM is training more first responders for EV emergencies in the U.S. and Canada

GM is training more first responders to be able to handle emergencies involving electric vehicles. The automaker is "significantly expanding" its EV First Responder Training program in the United States and Canada as electric vehicle sales continue to grow. Its initiative will primarily focus on training firefighters and equipping them with the necessary knowledge about full electric vehicle technologies. GM says it's hoping to dispel misconceptions when it comes to handling EVs in emergency situations. One of those misconceptions is that water is dangerous around EV batteries — turns out the recommended way to put out lithium-ion battery fires is by using copious amounts of water.  Andrew Klock, a senior manager of education and development at the National Fire Protection Association (NFPA), said: "The best way for the public and private vehicle fleet owners to rapidly adopt EVs is to train firefighters and emergency responders on how to handle incidents involving battery powered vehicles. The fire service has had more than 100 years to gain the knowledge needed to respond to internal combustion engine fires, and it is critical that they are now educated on EV safety." The NFPA held trainings of its own that had benefited 300,000 first responders, but it believes more than 800,000 members of the community still need further training.   GM previously piloted the program in southeast Michigan, but now it's conducting training events across Michigan and in Fort Worth, Texas, as well. Later this summer, it's bringing the program to metro New York City and Southern California. Participants will have to attend four-hour sessions, with up to two per day, held in various venues, such as fire houses and dealerships. Interested first and second responders can register through the program's dedicated website and earn a certificate from the Illinois Fire Service Institute if they score higher than 70 percent on the learning assessment by the end of their training.  The automaker already has a few EV models on the market, including the Chevy Bolts, the GMC Hummer EV and the Cadillac Lyriq. It has huge electrification plans for the future, though, and training responders could help make potential customers more receptive to the idea of switching to electric vehicles. GM aims to launch 30 EV models by 2025 and to exclusively sell EVs ten years after that. Related video: Green Cadillac Chevrolet GM GMC Safety Electric