2014 Cadillac Cts Luxury on 2040-cars

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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

2014 Cadillac CTS debuts new design, twin-turbo power, Vsport model [w/video]

If ever there were a Cadillac to truly rival the world's best, this could be it.
With every new model, Cadillac indeed gets closer and closer to actually performing at the top of its class, rivaling those crafty Germans at their own sport/luxury sedan game. The best example yet of Cadillac's efforts to challenge the world came last year, when we met the 2013 ATS - a vehicle that we praised for its on-road dynamics and interior refinement, and later went on to be named North American Car of the Year.

2021 Cadillac CT5 adorned with Diamond Sky Special Edition Package

Among the changes due to appear on the 2021 Cadillac CT5 will be an exclusive Diamond Sky Special Edition Package. We don't have photos of the design theme yet, but Cadillac Society reports that the heaven-hued composition will only be available on the Premium Luxury trim. It starts with Diamond Sky Metallic paint that could provide perfect contrast for the Dark Sky Metallic offered on the GMC Sierra 1500. The CT5 goes all-in with the exterior color, dressing the rocker moldings and rear diffuser in Diamond Sky Metallic, and sitting on 19-inch wheels with a Diamond Cut/Midnight Silver finish. Tucked behind the wheels, buyers will find blue Brembo V Performance brake calipers. And having decided that standard taillamps will detract from the effect, for the first time on a non-V and non-V Sport Cadillac, the special edition CT5 will get clear taillights with a gray-tinted outer lens. The interior fabric comes in Sky Cool Gray with a Diamond Fall seat perforation pattern, offset with Jet Black accents, Galaxy Wood trim, and alloy pedals.  In typical Cadillac fashion, getting the Diamond Sky Special Edition Package will necessitate ordering another package when ordering opens next year. The required Climate Package bundles heated and ventilated driver and front passenger seats and an automatic heated steering wheel, and costs $1,090 in 2020. Elsewhere for the CT5 and the CT4, the next model year delivers a 12-inch customizable digital gauge cluster, plus the option of Super Cruise. Some of the changes already outlined for the 2021 CT5-V are likely headed to the CT5, so in the case of Super Cruise, for instance, checking that option could get real pricey, requiring the $1,300 Driver Awareness Plus Package as well as either the $8,330 Platinum Package or $1,950 Driver Assist Package.  Related Video: