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Cadillac chief marketer admits ELR is 'a big disappointment'

During the Cadillac XT5 global launch in Dubai, Automobile interviewed Cadillac Chief Marketing Officer Uwe Ellinghaus and got the CMO to touch on just about every major issue affecting the brand and the industry. After two years on the job, having come from 15 years at BMW, Ellinghaus naturally started with the "passionate Cadillac customers" and "iconic brand" spiel, then they got into a top-down look at where America's preeminent luxury brand stands. Ellinghaus said Cadillac is in a period of transition, lately focused on smaller and more performance-oriented vehicles, which has alienated a chunk of veteran customers and left others trying to figure out what Cadillac is about. He believes that "for a few more years, the products will probably be stronger than the brand," while he does his work of conveying what the company has to offer. But the brand had to make the switch, because "Generation X and Y will make 80 percent of all actual buyers in the next five years..." On top of that, he'll be working on making sure the customer and dealership experiences are where they need to be. Speaking of dealers, Ellinghaus thinks the future will not be brick-and-mortar shops, but digital pickup-and-delivery services. "Nobody wants to go to a dealership for service and maintenance," he says. He said the ELR has been "a big disappointment," but it has taught Cadillac that converting its existing line-up to plug-in hybrids is a better way forward. However, he characterized the plug-in hybrid as "the next all-wheel drive," in that everyone's going to offer it soon, so it will be "an entry ticket into luxury automobiles rather than a differentiating aspect." The CMO thinks the CTS is suffering because of the decline in the US midsize luxury sedan market in general thanks to the SUV and crossover craze, so the brand really needs another small SUV. Head over to Automobile for more of Ellinghaus' intriguing answers, like "I do believe that very long-term hydrogen is really the way," and "it's time to get real" in Europe. Taking a dig at Volkswagen on that last matter, he also said, "I think the absence of the diesel is not as much of an issue as it was eight weeks ago." Related Video:

President Trump might get to start his administration in a new Cadillac limo [UPDATE]

(UPDATE: Jalopnik is reporting an unidentified source claimed the new limo would not be featured in today's inauguration ceremony. The source did say however that the limo would join the presidential fleet later this year.) A rumor is going around that President-Elect Donald Trump will have a brand new set of wheels the day he takes office. The Cadillac Presidential Limousine, nicknamed "The Beast," was last refreshed in 2009 and led President Barack Obama's second inauguration-day parade. Cadillac could not confirm any timeline for the new presidential limo, nor could it confirm any specifics about the car nicknamed Beast 2.0. That's as expected, because details on the presidential limo are closely guarded and considered matters of national security. The outgoing original "Beast" limo marked a switch to a custom-built vehicle based on a General Motors truck frame. Previous limos were based on the actual cars they looked like. As we've seen in spy shots, The Beast 2.0 limo looks more like an Escalade SUV or CT6 sedan but is reported to be roughly the same size and shape as the old Beast, which is built on a Chevrolet Kodiak/GMC TopKick medium-duty truck chassis. AutoWeek is reporting that the new limo is set to debut for Trump's inauguration, however those reports could not be confirmed for the reasons mentioned above. The new Presidential car is expected to accommodate seven passengers in conference-style seating in the back like the current version. The Beast isn't meant for road trips, as it is mostly used to ferry the President to and from Air Force One when traveling, or on short trips around Washington D.C. That's good, considering the current limo only gets 3.7 miles per gallon. Along with multiple screens for video conferencing, The next Beast will also definitely include advanced armoring and weaponry. For security reasons, it's impossible to know the extent of those systems, but any vehicle transporting the most powerful man in the world around has to be tough. The entire process of designing and building the Presidential limo is top secret, as the Secret Service figures the less everyone knows about the Presidential Limo, the better. The new Beast, we can safely assume, is likely the safest vehicle in the world. The Secret Service began taking bids on building a replacement in 2014 because integrating all of the required armor is technically challenging.

Cadillac's de Nysschen won't budge on raised pricing

According to new Cadillac boss Johan de Nysschen, it will take between 10 and 15 years to elevate GM's top brand, which was once hailed as "The Standard Of The World," back to prominence in the minds of American customers. And to hear the executive talk of it, the brand is going to have to be willing to see sales falter in the near-term before they recover:
"Either you have to bring your volume aspirations into alignment with reality and accept that you will sell fewer cars... Or you have to drop the price and continue to transact at the prices where you were historically... I think the logical conclusion is that it's better to build off a very solid base in terms of [product] credibility, charge a fair price for the car and realize you have to wait until the volume comes."
In other words, sales will fall before they rise, and the brand has to be okay with that. Notice, too, that de Nysschen speaks of "a fair price" for Cadillac cars and utility vehicles. In this case, "fair" means more than many of the brand's traditional buyers are accustomed to, and roughly in line with the brands and machines Cadillac believes it is competing against. For instance, the newly enlarged 2014 CTS carries a suggested retail price that is over $6,000 higher than it was in 2013, and some trim levels boast an even higher price premium over the models they replace.