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Book by Cadillac subscription service returns next year

Cadillac rolled out its subscription service Book by Cadillac at the beginning of 2017. On December 1, 2018, the automaker put the service on hiatus after having made a few revisions and learned a lot of lessons. Just a month later, brand president Steve Carlisle told GM Authority at this year's Detroit Auto Show that Book was definitely returning. A week after that, GM chief financial officer Deborah Wahl said Book 2.0 could be ready as soon as Q2 this year. It's taken a touch longer than expected to sort out the kinks, but Automotive News reports Wahl told an audience at the J.D. Power/NADA AutoConference L.A. that the real return happens in the first quarter of 2020.  When Book went on hiatus last year, the service charged $1,800 per month for insurance, maintenance, unlimited miles, the ability to swap into any Cadillac at will, and concierge-like vehicle delivery to your location with amenities like bottled water, umbrellas, and detailing. Good things came of it for the brand, such as the 70% of subscribers who'd never owned a Cadillac. Yet the drawbacks were too much. At one point, the carmaker said Book's halt was due to technical issues like "snags with the back-end technology used to support the service" that hampered customer service and increased costs. Cadillac managed the Book's fleet, as opposed to the dealers, and consumer choice — or a lack of it — played a role in the hiatus. In Carlisle's comments to GMA, he said that subscribers didn't swap out vehicles nearly as much as expected. Even though everything up to the full-fat V-Series models was in the catalogue, Carlisle said of the customers, "They wanted an XT5." The devotion to that one product changed the economics. "Are [subscribers] going to stay in that service if thatÂ’s what they realize they want?" he asked. "It is inherent in that model that we maintain more than one car per customer. And you got to think through the economic implications of that. Particularly if utilization is a lot lower than we thought because people are switching less than we thought." Wahl didn't offer any specifics on how Book 2.0 will differ from Book 1.0, only saying that there will be more "convenience, flexibility and value for potential subscribers." There will be less focus on swapping cars, and Cadillac will "base it off the dealer network." Since the brand's 900 U.S. dealers have the inventory, anyway, that should help both parties.

Cadillac Super Cruise priced from $2,500 on the 2021 Escalade

Super Cruise will find its next home in the 2021 Cadillac Escalade. The brand had rolled out Super Cruise three years ago on the CT6 as a $5,000 option for the top two trims, then switched up pricing for 2020 when MSRP increases on the top two trims made the more full-featured Super Cruise standard. Cadillac Society reports that the brand will make the hands-free driving technology an option on all but the base 2021 Escalade. On the Premium Luxury and Sport, the feature will cost $2,500, but requires the $3,650 Driver Assist and Technology Package that bundles adaptive cruise control, air ride adaptive suspension, automatic seat belt tightening and soft-close/cinching doors, enhanced automatic emergency braking and reverse automatic braking, and illuminated front sill plates. This brings the total to $6,150 for the middle two trims. The top Premium Luxury Platinum and Sport Platinum trims include the Driver Assist Package, making Super Cruise a no-fuss $2,500 option. The pricing is the same on the standard model and long-wheelbase ESV trims. Earlier this year, Cadillac announced the improvements its made to the SAE Level 2 autonomous driving system, prime among them being the automatic lane change feature. After the driver flicks the turn stalk to indicate the desired lane, the system will automatically locate an opening in traffic where it can safely change lanes. Numerous small improvements will make life easier for drivers, too, like 70,000 more miles of compatible highways, easier Super Cruise engagement, finer steering and speed control, smoother turns, better control through highway interchanges, and much richer map information. After the Escalade, the CT4 and CT5 sedans, and the XT6 are in line to receive Super Cruise blessings. A couple of years ago there were rumors that the XT4 and XT5 would get Super Cruise, but that's likely a ways off, if it happens. Related Video:

de Nysschen pushes to separate Cadillac, GM

Cadillac President Johan de Nysschen continues his push to separate his brand from General Motors. After controversially picking up shop and moving to New York's trendy SoHo neighborhood, de Nysschen has now gone on record as saying that within two years, the brand will enjoy "a far higher degree of autonomy and self sufficiency." That autonomy will include the brand reporting its own financial results, independent of GM. But what would such a move do for Cadillac? Well, as de Nysschen explained it to Automotive News, "Cadillac at this state makes a very sizeable contribution to the overall profit at General Motors." If that's truly the case, separating financial announcements serves to emphasize the prosperous character de Nysschen seems so keen on attaching to his brand. But that's only one phase of Cadillac's push to distance itself from GM. De Nysschen is eager to revamp the company's dealership model so that it stands out from other GM brands, calling it a "very profound focus." Those moves, according to AN, including a change to the current dealer incentive model with a particular emphasis on building the brand rather than nailing sales figures. "If you aren't strengthening the brand perception, you should have less reward," de Nysschen told AN. While his goals seem clear, de Nysschen's statements have left us wondering whether they're also somewhat counterintuitive. Emphasizing Caddy's prosperity to potential consumers while incentivizing dealers to move less metal seems more like a tactical move rather than a strategic one. And there's no telling how the new dealership model will impact de Nysschen's goal to hit 500,000 global sales by 2020. Related Video: