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GM under fire from safety advocates over braking problem caused by recall fix

Safety experts are lambasting General Motors over what they say is the automaker’s slow notification of owners of certain 2019 sedans and trucks that a recall fix could cause power braking to fail and increase the risk of a crash, the Detroit Free Press reports.  GMÂ’s original recall in December targeted about 550,000 Cadillac CT6 sedans and Chevrolet Silverado 1500 and GMC Sierra 1500 pickups, all from the 2019 model year, over potentially defective electronic stability control and antilock brakes. In that case, GM said the errors would not show up as a diagnostic warning on the instrument cluster. But after GM had done recall work on 162,000 vehicles, about 1,700 owner have complained that their power brakes didnÂ’t work after they had the recall done and then used the OnStar app to start their vehicle. GM then issued a supplemental fix for customers whoÂ’d already had their vehicles serviced. In this case, a diagnostic warning should illuminate saying either “Service Brake Assist” or “Service ECS,” which GM says is a signal that a customer should not drive the vehicle and instead call their dealer, which will tow the vehicle and have it repaired. Safety advocates say the automaker hasnÂ’t gone far enough to protect customers. “The fact that you could potentially start a vehicle and not have brakes is a pretty risky proposition,” Sean Kane, president of the Safety Research and Strategies, which works on auto issues for plaintiffs and governmental organizations, told the Freep. “The fact that they wouldnÂ’t notify owners (sooner) is pretty stunning.” GM told the Freep it was required to notify the National Highway Traffic Safety Administration and file paperwork before it notified customers about the original recall, which was made Dec. 12. It then had to investigate and resolve the problem created by its original recall fix before alerting customers. GMÂ’s call center and dealers are contacting the remaining 900 customers who havenÂ’t yet had the update made to the original recall repair. GM also hired a vendor to send recall letters to the 550,000 customers affected by the original recall notifying them about the update. There are no known injuries or deaths related to the problem. Read the Freep story here.

Cadillac Super Cruise wins the 2019 Autoblog Technology of the Year Award

Autoblog's 2019 Technology of the Year winner is Cadillac's Super Cruise. The SAE Level 2 semi-autonomous system allows for hands-free highway driving, reducing driver fatigue and improving safety. Additionally, Super Cruise packs in safeguards that force a driver to stay alert, bringing in a level of accountability not found in other Level 2 systems. Cadillac beat out Infiniti's VC Turbo technology and the EQ Boost 48-volt system from Mercedes-Benz, the other two finalists. General Motors mapped more than 130,000 miles of highways across the country, so Super Cruise always knows where you are. A camera on the steering column keeps an eye on the driver to make sure they're watching the road. Stray your gaze too long and the system forces you to take back over. Super Cruise has its limitations — it won't change lanes for you — but it is the most well-rounded and refined semi-autonomous system we've ever tested. There's no ping-pong effect as the car finds the center of the lane, and it always seems to leave a comfortable gap between you and the car ahead. Super Cruise launched in the CT6, which is ending production this year. But the sophisticated technology will migrate to other Cadillacs in 2020. The system is as easy to use as any other adaptive cruise control. Indicators in the instrument cluster and a light on the steering wheel indicate when and if the system is able to work. If you're off the defined grid, you can still use the car's regular adaptive cruise control — you just have to keep your hands on the wheel. Autoblog editors were also impressed with Cadillac's responsible approach to marketing the tech. The company doesn't even promote it as a Level 2 system, as it doesn't want to over-promise and under-deliver. Quite the opposite actually. Super Cruise simply works, and it works well. That's why it's our 2019 Technology of the Year. We'll present the award next week at the Detroit Auto Show. Come back for video of the event. Related Video:

GM Super Cruise is evolving into Ultra Cruise, for hands-off city driving

GM has a "big team" working on an advanced version of its hands-free driving assistance system, Super Cruise, that will expand its capability beyond highways and apply it to city streets, the automaker's vice president of global product development Doug Parks said Tuesday. GM is also continuing to improve its existing Super Cruise product, Parks said during a webcasted interview at Citi’s 2020 Car of the Future Symposium. "As we continue to ratchet up Super Cruise, we continue to add capability and not just highway roads," Parks said, adding that a separate team is working on the hands-free city driving product known internally as "Ultra Cruise." "We're trying to take that same capability off the highway," he said. "Ultra cruise would be all of the Super Cruise plus the neighborhoods, city streets and subdivisions. So Ultra Cruise's domain would be  essentially all driving, all the time." Parks was quick to add that this would not be autonomous driving. Advanced driving assistance systems have become more capable, but they still require a human driver to take control and to be paying attention. "What we're not saying is that Ultra Cruise will be fully autonomous 100% of the time, although that could be one of the end games," Parks said. Parks didn't provide a timeline for when Ultra Cruise might be available. A GM spokesperson said in a statement after his interview that the company continues to expand its hands-free driver assistance system technology across its vehicle portfolio and has "teams looking at how we can expand the capabilities to more scenarios." GM said it "does not have a name or anything specific to announce today, but stay tuned." This new Ultra Cruise feature would put it in competition with Tesla's Autopilot advanced driving system, which is largely viewed as the most capable on the market today. Tesla's "full self-driving" package, a more capable version of Autopilot, can now identify stop signs and traffic lights and automatically slows the car to a stop on approach. This feature is still considered to be in beta. GM's Super Cruise uses a combination of lidar map data, high-precision GPS, cameras and radar sensors, as well as a driver attention system, which monitors the person behind the wheel to ensure theyÂ’re paying attention. Unlike TeslaÂ’s Autopilot driver assistance system, users of Super Cruise do not need to have their hands on the wheel. However, their eyes must remain directed straight ahead.