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Tesla leads and Infiniti bleeds in Consumer Reports' satisfaction survey

According to Consumer Reports, Tesla owners are more likely to rave about their vehicles than any other brand. And we're not surprised — Tesla has performed very well in past customer satisfaction surveys, despite the fact that the electric cars themselves tend to have more problems than most other automobiles. Second place went to Lincoln, which interestingly had a higher cumulative score than Tesla in individual category measurements like comfort and storage space. Ram, a truck-only brand, rounded out the top three. The consumer-focused magazine bases its owner satisfaction score on responses to a very simple question: Would you buy this exact car again? The higher percentage of owners who answer "definitely yes" to that question, the higher the satisfaction score. Further breakdowns are scored for other parts of the ownership experience, which is why brands that rank poorly in Consumer Reports' own reliability charts — like Tesla and Lincoln, for example — can still earn top marks for satisfaction. The lowest-ranked brands for satisfaction are Cadillac, Nissan and Infiniti. Interestingly, Cadillac performed better than average in Driving and Comfort and middle-of-the-road in the In-Car Electronics and Cabin Storage, but like most other brands, scored poorly in Value. In fact, only Subaru, Mazda and Volkswagen scored better than average in Value. Nissan and especially Infiniti earned comparatively low marks across the board to go along with the bottom-of-the-barrel satisfaction score. Here's the full list of automakers from Consumer Reports' satisfaction survey, ranked in order from best to worst: Tesla Lincoln Ram Chrysler Subaru Hyundai Porsche Dodge Mazda Toyota Kia Mini BMW Ford Audi Honda Volvo Volkswagen Lexus Jeep GMC Chevrolet Mercedes-Benz Buick Cadillac Nissan Infiniti It's worth diving into the individual category scores in addition to the official finishing order for a full look at the results. For instance, despite the fact that automakers like Lincoln and Ford use similar infotainment systems, their In-Car Electronics scores don't quite match up. Also, some automakers have full lineups with multiple cars, trucks and SUVs while others offer just a couple of nameplates. Head on over to Consumer Reports for all the details. Looking for a reliable car, truck or SUV? Check out the top 10 vehicles that owners keep the longest.

Weekly Recap: Auto execs face life in prison for recall delays under proposed legislation

The stiff punishments are part of broader transportation legislation, but clearly McCaskill has automakers in her sights.
Missouri Senator Claire McCaskill threw down the gauntlet this week, proposing a bill that could send auto executives to prison for life if they were found to have delayed a recall. She also wants to eliminate the limit for fines for auto safety violations, which are currently capped at $35 million.

Roll pins in recalled 2014-2015 Cadillac CTS V-Sports could crack

General Motors has issued a recall for select 2014-2015 Cadillac CTS V-Sport sedans due to roll pins in the rear differential that could crack. The recall only affects 2,866 vehicles, but it is expected that 100% of those vehicles have the defective parts. According to NHTSA Campaign No. 20V038000, 2014-2015 CTS V-Sports built between July 1, 2013 and May 15, 2015 have roll pins in the rear-axle differential that could "fatigue" and "fracture." If these pins were to break while the vehicle is in motion, it could cause the rear to lock up, which might create a potentially dangerous driving situation. In September 2019, a GM engineer noticed a forum discussion about the problem with the V-Sports, which can be easily identified by their twin-turbo 3.6-liter V6 engines. Because he had dealt with similar issues with his own personal vehicle, he submitted a report, and an investigation was opened the next month. To make good with its customers, GM has promised to replace the rear differentials on all affected vehicles. The recall report says the roll pins in the replacement parts will have "increased strength" and a double-shear design rather than the original single-shear design.  GM plans to send customers recall identification notices starting March 9, 2020.