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SRX-replacing Cadillac XT5 spied for the very first time

Cadillac has got big plans in place to revitalize its lineup, with new sedans, coupes and crossovers. And it all starts with this, the replacement for the SRX.
Expected to be called XT5 in line with the brand's new naming scheme, the crossover will be based on a scalable new platform called C1XX - or Chi, for short. In its shorter form, Chi is anticipated to underpin the XT5 as well as a new Chevy crossover and the next-gen GMC Acadia. In long-wheelbase form, the platform is slated to give us a larger Cadillac crossover as well as a new Buick Enclave and Chevy Traverse.
Power in the XT5 will be provided by a choice of turbo four or atmospheric six, potentially to be transmitted through GM's new nine-speed automatic.

2014 Cadillac CTS configurator open for business

Cadillac has just set the new configurator for the redesigned, 2014 CTS live. While we've already tested out the new CTS, this is our first chance to play with all the interior and exterior color options and to get a fair idea of the price. The new CTS covers a broad swath from the $46,025 base model, with the 2.0-liter turbocharged four-cylinder, to the $59,995 VSport, complete with its brawny, 3.6-liter twin-turbocharged V6.
It doesn't take much to send the CTS's price up from there, though. Opt for the VSport Premium trim, and the price immediately jumps $10,000. Opting for one of the premium paint colors is all that's needed to nudge the CTS past $70,000. For reference, a 556-horsepower CTS-V (previous-generation, naturally) starts at $64,515.
Click over and have a look at the configurator for yourself.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.