2008 Cadillac Escalade Ext, Navigation, Sunroof, New Tires on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Cadillac Blackwing models will finally be revealed in February

It's been a little over a year and a half since Cadillac reworked the V line of performance sedans and teased something above its regular V cars. In that time, we've seen camouflaged prototypes and a teaser for a manual shifter with a 3D-printed topper, but hardly anything about specifications. That should all change next month. The company released a teaser announcing the reveal of the Cadillac Blackwing variants of the CT4-V and CT5-V on Feb. 1. The teaser hardly shows anything of the cars except a brief shot of someone shifting, and what sounds like a fairly ferocious V8 exhaust note. Based on prototypes and rumors, we're expecting the CT5-V to use a supercharged 6.2-liter V8, rather than the unique DOHC turbocharged V8 from the CT6-V, and the CT4-V will likely have a turbocharged V6. The CT5-V has also been spied with quite a bit of tire, 305-mm in the rear and 275-mm in the front. Based on these car's similarly powered predecessors, the ATS-V and CTS-V, they should be extremely entertaining. Related Video:

2015 Chevy Silverado, GMC Sierra recalled for steering issues

DETROIT — General Motors Co is recalling more than 1 million pickup trucks and sport utility vehicles in the United States due to issues with a temporary loss of power steering, the National Highway Traffic Safety Administration said. The recall is for 2015 models. They are: the Chevy Silverado 1500, Suburban and Tahoe, GMC Sierra 1500, Yukon and Yukon XL and Cadillac Escalade. The problem may cause difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash, the auto safety regulator said in a document dated Sept. 12. The document did not highlight any reports of accidents and injuries, because of the power steering issue. GM dealers will update the power steering module software, free of charge for owners of the affected vehicles. In 2014, the No.1 U.S. automaker had recalled nearly 800,000 pickup trucks worldwide because of the same problem. GM did not immediately respond to a request for comment.Related Video: