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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Cadillac CTS-V and Suzuki e-Survivor | Autoblog Podcast #527

This week, Editor-in-Chief Greg Migliore is joined by General Manager Adam Morath. They discuss driving the Cadillac CTS-V and talk about the Suzuki e-Survivor concept. Other news includes possible Jaguar Land Rover acquisitions, the Jeep Grand Cherokee Trackhawk and the Autoblog Car Finder. Autoblog Podcast #527 Your browser does not support the audio element. Get The Podcast iTunes – Subscribe to the Autoblog Podcast in iTunes RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Topics and stories we mention Rundown Jaguar Land Rover acquisitions? Suzuki e-Survivor concept Tesla Model 3 Autoblog Car Finder tool Jeep Grand Cherokee Trackhawk Cadillac CTS-V What we've been driving: Jaguar F-Pace Ken Block's "Climbkhana" Spend my money Feedback Email – Podcast at Autoblog dot com Review the show on iTunes Green Podcasts Cadillac Jaguar Jeep Suzuki Electric Performance Videos Sedan jaguar land rover

Cadillac's striking Escala concept is reportedly headed for production

Cadillac is reportedly planning a new flagship four-door, and it won't be based on its alphanumeric naming system a la the CT6. It'll be the Escala, the stunning concept fastback it revealed in 2016 in Pebble Beach. The news comes via Autoline, which cites AutoForecast Solutions. The Escala is said to be planned for production starting in December 2021 at GM's Detroit-Hamtramck plant, which currently builds the CT6, Buick LaCrosse and Chevrolet Volt and Impala. That suggests the Escala, which was branded as a four-door coupe, will likely keep that layout. It'll also be built on the CT6 platform. Cadillac has been talking about fitting a flagship sedan above the CT6 for years, and the Escala's design language has been influencing bits of other Cadillac models, from the refresh of the CT6 to the broad grille shape on the new XT4 crossover, which debuts at the New York Auto Show next week. The concept Escala featured a wide, muscular stance and a minimalist, white mid-century modern interior aesthetic, with tail lamps that evoke waterfowl in flight. Interestingly, it came equipped with a 4.2-liter twin-turbo V8 with cylinder deactivation, which Cadillac President Johan De Nysschen said at the time was "absolutely worthy of a car of this caliber." But with such a long horizon before production, there's obviously lots of time to develop a more pragmatic production model and cue ravenous speculation. Or, for that matter, to decide to rename it something like the CT8. Related Video: Featured Gallery Cadillac Escala Concept View 33 Photos Image Credit: Jeff Jablansky Design/Style Cadillac Coupe Concept Cars Luxury Sedan cadillac ct6 cadillac xt4 cadillac escala