1999 Buick Lesabre Custom Sedan 4-door 3.8l on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

No, Cadillac is not killing its flagship CT6 sedan

Mark Twain never actually said that reports of his death had been greatly exaggerated. But if the Cadillac CT6 could talk, those are the exact words it would use. Speaking to Jalopnik, Cadillac chief Johan de Nysschen confirmed, emphatically, "There is absolutely no plan, at all, to cancel the CT6." In fact, says de Nysschen, the CT6 will soon be the beneficiary of significant investment. "The [CT6] forms a very important part of our product strategy going forward for the brand. The car also has a very major contribution to make to the shaping of brand perceptions, and the transformational process that Cadillac is undergoing." For instance, expect the CT6 to spearhead General Motors' most advanced forays into self-driving automobile technology. Interestingly, though, the Cadillac ATS and CTS sedans probably won't live past their current generations as the automaker 're-balances its sedan portfolio.' Replacement models are "in development" right now, says de Nysschen, which will "much more clearly separate the market position, both in terms of target customer demographics, in terms of market segments and in terms of price points between these three sedan lineups." So, that's confirmation that the Cadillac CT6 is going to stick around for a while. But what of other models cited by Reuters to potentially be killed, like the Buick LaCrosse and Chevy Impala and Volt? Read our take on that here, but suffice it to say that we don't think they're in danger, either. Related Video: News Source: JalopnikImage Credit: VCG via Getty Plants/Manufacturing Buick Cadillac Chevrolet Electric Hybrid Luxury Sedan confirmed cadillac ct6

Junkyard Gem: 1956 Buick Special 4-Door Sedan

Buick was flying high in the middle 1950s, with an all-time sales record of nearly 800,000 cars sold for the 1955 model year alone. Buick stood proud in third place for new-car sales in the United States for 1955 and 1956, behind only Chevrolet and Ford. At this time, both Oldsmobile and Buick built cars on the GM B Platform, with the Buick being the swankier and more prestigious of the two. Here's one of those Buicks, found in a Denver self-service boneyard recently. The list price of this car was $2,416, or about $27,505 in 2023 dollars. Located one step down on the GM Ladder of Success, the 1956 Olds 88 sedan started at $2,226 ($25,342 now). The Oldsmobile had a 324-cubic-inch (5.3-liter) Rocket V8 rated at 230 horsepower, which was serious stuff for 1956. This 322-cubic-inch Buick Nailhead V8 made ten fewer horses for 1956, but it would be bored and stroked out to 364 cubes for 1957 (and was all about land-yacht torque, in any case). A three-on-the-tree manual transmission was standard equipment on the 1956 Buick Special, but this one has the $204 Dynaflow automatic transmission ($2,332 in today's money). The Dynaflow usually gets called a two-speed, but it drove like more of a very inefficient (yet smooth) CVT that had two manually-selected ranges. This car spent too many decades outdoors to have any chance of a restoration. As often happens with cars stored in fields in rural Colorado, someone used this Buick for target practice. The bullet holes look like little VentiPorts. Does the '56 Buick go? Va-va-va-voom!