1963 Buick Riviera on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2024 Buick Envista Cupholder Mega Test: Will the Nalgene bottle fit?

Buick has launched its newest, most-affordable vehicle. The 2024 Buick Envista slots below the Encore GX, starts below $25,000 and is a comfortable and quiet thing. It looks pretty good, too, I think. You can read all about it in my first drive review, and if you have, you've probably been wondering, "Well, what about the cupholders? Will my goofily large water bottle fit?" Despite water being provided on the drive, as you can see from the disposable bottles in the background of these photos, I went through a liter of diet cola from my Nalgene water bottle on the cross-town trek to the event, so it came along for the drive with me. Up front, we've got a pair of cupholders in a fore/aft orientation. They look fairly typical in every way, including size, which doesn't bode well for the 'gene. I could feel the dull disappointment as I lowered the bottle toward the cupholder. Indeed, it doesn't fit.  At first glance, the front door pocket looks like it could work. That little divider is worrisome, though. Adsheartlikins! So close. As you can see in the video further below, after staunchly rejecting the Nalgene, a second attempt shows it'll slip in just a little bit, but not enough to properly hold the thing. The front occupants, it appears, are out of options. But what about the people in the back? There are no cupholders on the back of the center console, nor is there a center armrest to fold down from the seat. Straight to the door pocket it is. The rear door pocket looks like a shortened version of the ones up front. Inauspicious, but we still have to cross our fingers and check it. No surprises here. Just more disappointment. So while the rear passengers can enjoy a healthy amount of legroom, they can't enjoy a more-than-healthy amount of water from their Nalgene unless they hold it or let it roll around on the floor. I still liked the Envista, though. It's worth a look if you want a budget car that doesn't feel cheap. Disclaimer: Autoblog accepts vehicle loans from auto manufacturers with a tank of gas and sometimes insurance for the purpose of evaluation and editorial content. Like most of the auto news industry, we also sometimes accept travel, lodging and event access for vehicle drive and news coverage opportunities. Our opinions and criticism remain our own — we do not accept sponsored editorial.

Buick Riviera Concept debuts in China

It's nighttime in China, and Buick has just concluded an evening event the day before the first - and only - press day of the Shanghai Motor Show. The star of this evening's party was the Buick Riviera concept vehicle, a plug-in electric hybrid coupe that the automaker says gives a glimpse at its future design direction, not to mention resurrecting some nomenclature from the brand's history that includes a similarly named concept from 2007.
The shape of the Riviera is said to be inspired by water. While the traditional Buick "waterfall" grille is present, the front end gains a more aggressive note thanks to what appear to be vertical air inlets below each headlight.
As for the concept's drivetrain, Buick says it uses General Motors' new dual-mode wireless plug-in hybrid electric vehicle propulsion system, or W-PHEV for short. The keyword there is 'wireless,' as the Riviera can charge its onboard battery packs with a traditional cable or wirelessly via a "sensory recharge panel" underneath the car.