2023 Buick Envision Essence on 2040-cars

Auto blog

Buick, Lexus top J.D. Power survey, as vehicle service improves overall

Buick and Lexus returned to their customary place atop J.D. Power's scorecard of satisfaction with dealership service departments. In the Customer Service Index Study, out Thursday, Buick scored 860 on a 1,000-point scale for mass-market brands and has topped this ranking in three of the past four years. Lexus topped the list of luxury brands with a score of 874. Fiat and Land Rover were the bottom-dwellers in the two categories. Buick and Lexus also ranked highly in the research company's overall Vehicle Dependability Study rankings out recently. The customer experience at car dealerships has improved steadily, with the overall industry score rising in seven of the past eight years. And one statistic is particularly remarkable: 94 percent of customers say their car was fixed right the first time. The dominant area of difficulty in repairs seems to be infotainment systems. Only 80 percent of respondents said their stereo was fixed right the first time. And in last month's Vehicle Dependability Study, J.D. Power reported that infotainment systems were the most commonly reported vehicle issue, accounting for 22 percent of all problems reported, up 2 percent from the previous year. J.D. Power surveyed 70,000 customers for the Customer Service Index Study. For the Vehicle Dependability Study, it surveyed 35,186 first owners of 2014 model-year vehicles after three years of ownership. Below are charts for both the current study and the complementary overall brand dependability survey. Related video:

2022 Buick Enclave Review | More style and features doesn't mean better

The Buick Enclave has been updated for 2022, and it delivers some added style and additional features, it also doesn't do anything to lift Buick's three-row SUV beyond average for the segment. For the most part, the 2022 Buick Enclave is the same as it was when this generation launched for the 2018 model year. On the plus side, it has a powerful V6 and a smooth transmission. The cabin is incredibly spacious, and additional standard safety features are certainly welcome. The base price is also quite low for three-row premium SUVs at just under $44,000. Where this biggest of Buicks falls short is in the finer details. The engine isn't well isolated, allowing coarseness into the cabin. The cabin also doesn't rise to the level of Lincoln, Acura, Infiniti and Volvo -- brands that aren't exactly the upper crust of luxury, but certainly beyond Ford, Chevy or Honda. For instance, while its controls are easy-to-use, the buttons and knobs feel low rent and are obviously shared with cheaper GM models. There isn't anything that makes it particularly stand out from the competition, either. So while the Enclave is spacious, affordable and decent enough to drive, we think there are nicer options wearing luxury badges as well as vehicles like the Kia Telluride and Hyundai Palisade that surpass it in their uppermost trim levels.  Interior & Technology | Passenger & Cargo Space | Performance & Fuel Economy What it's like to drive | Pricing & Features | Crash Ratings & Safety Features What's new for 2022? The Enclave gets a variety of small updates mainly consisting of styling changes and feature additions. The exterior features new front and rear designs with new LED lighting front and rear. New wheel designs and exterior colors are also available. Inside, it's nearly identical to last year's model except for a new steering wheel, new push-button shifter and updated seat designs. A variety of other features have been added either as standard or as options such as a wireless phone charger, wireless Apple CarPlay and Android Auto, a power sunshade for the rear sunroof, a front camera, head-up display, rear-pedestrian alert, adaptive cruise control, rear camera mirror and surround view camera. Furthermore, lane-keep assist, blind-spot monitoring, automatic emergency braking with pedestrian detection, rear cross-traffic alert and automatic headlights are now standard. What are the Enclave interior and in-car technology like?

2016 Buick Cascada convertible isn't afraid of Detroit's snow

It's the great irony of introducing a convertible in Detroit – while the assembled media might look at the car and imagine warm weather and clear skies, the atmosphere outside is anything but. Such was the case Sunday as Buick rolled out the 2016 Cascada in Detroit's Eastern Market. Snow didn't dampen the atmosphere, though, as we clapped eyes on the sleek, Astra-based convertible for the first time. While this is far from the first product Buick has borrowed from General Motors' European operations, unlike previous vehicles, changes for the Cascada were kept to a minimum. There is no waterfall grille or four-way portholes, which Buick was sure to install when converting the Insignia and Mokka to the Regal and Encore. Then again, neither of these styling treatments were really necessary, as the Cascada remains a handsome and stylish offering. Its cabin is typical of other Buicks, and features a few too many buttons on the center stack. Still, a thick-rimmed, flat-bottomed steering wheel, similar to what's found in the Verano, is both attractive and functional, while the perforated leather seats looks quite comfortable, as well. Take a look at our gallery of live images, which includes shots of the Cascada with the top up and down, and then head back to our original post on the new convertible for all the mechanical details.