Xdrive28i Low Miles 4 Dr Suv Automatic Gasoline 2.0l Twinpower Turbo In-l Jet Bl on 2040-cars

Auto blog

2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

Apple and BMW have been exploring partnerships on cars

Apple and BMW may eventually have more in common than just some features in your car's infotainment system. Sources for both Reuters and Manager Magazin understand that the two companies have had "exploratory talks," including a trip by Apple executives to Leipzig to see how BMW builds the i3. Apple reportedly likes that BMW rethought the conventional car manufacturing process for its electric vehicle, and might use what it learned to help make its own EV. While BMW claims that there aren't any active talks about jointly developing a car, a Reuters tipster hears that the firms may revive talks (not necessarily to co-produce a vehicle) later on. Not surprisingly, BMW is cautious about any deals. Research lead Klaus Froehlich says the doesn't want to "open [its] ecosystems" to a potential rival. However, it's hard to see the two avoiding each other when they could both use each other's help. Apple knows a lot about user interfaces and integrating mobile technology into cars, but it's a newcomer in creating the cars themselves – that's part of why it's hiring so many auto industry veterans. Meanwhile, BMW knows that it can only do so much to accommodate connected devices without collaborations. You probably won't see an Apple-designed Beemer or an Apple car with loads of BMW-sourced parts, but there's still lots of potential for the corporations to influence each other. This article by Jon Fingas originally ran on Engadget, the definitive guide to this connected life. Related Video:

BMW recalls i8 for stability control problem

The Basics: BMW will recall 16 examples of the 2015 i8 with production dates between May 29, 2015, and June 5, 2015. The Problem: Improperly drilled holes in the dynamic stability control hydraulic unit could restrict the movement of one or more of the part's pistons. This problem could impact the DSC's control over the vehicle's braking. Injuries/Deaths: None reported. The Fix: BMW dealers will check the DSC hydraulic unit and will replace the part if necessary. If You Own One: BMW expects the recall to start February 10. More Information: BMW previously recalled 223 examples of the 2014 i8 for a possible fuel leak. Related Video: RECALL Subject : Impaired Dynamic Stability Control (DSC) Functions Report Receipt Date: DEC 28, 2015 NHTSA Campaign Number: 15V882000 Component(s): ELECTRONIC STABILITY CONTROL Potential Number of Units Affected: 16 All Products Associated with this Recall Vehicle Make Model Model Year(s) BMW I8 2015 Details Manufacturer: BMW of North America, LLC SUMMARY: BMW of North America, LLC (BMW) is recalling certain model year 2015 i8 vehicles manufactured May 29, 2015, to June 5, 2015. Improperly drilled holes within the Dynamic Stability Control (DSC) hydraulic unit may restrict one or more pistons impairing the DSC functions, including braking. CONSEQUENCE: Impaired DSC functionality may negatively impact vehicle handling and braking and increase the risk of a crash. REMEDY: BMW will notify owners, and dealers will inspect the DSC hydraulic unit, and replace if necessary, free of charge. The recall is expected to begin February 10, 2016. Owners may contact BMW customer service at 1-800-525-7417. NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.