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NHTSA expands new Takata probe to 4 more automakers
Thu, Dec 19 2019DETROIT — The U.S. government's highway safety agency has launched an investigation into four additional automakers that have a potentially deadly type of Takata air bag inflator in their vehicles but have yet to recall them. The National Highway Traffic Safety Administration said in documents posted Thursday that it is investigating Audi, Toyota, Honda and Mitsubishi in connection with a Takata recall involving 1.4 million inflators. This brings the total number of manufacturers potentially impacted to five, as BMW was connected to the issue when it was brought to light earlier in December. The inflators made by the now-bankrupt Takata have a distinct and separate problem that can cause them to blow apart a metal canister and spew shrapnel into people's faces and bodies. The problem killed a driver in Australia who was in an older 3-Series BMW, which has already recalled more than 116,000 vehicles. The problem is so dangerous that in some cases BMW has told drivers to park their vehicles until repairs can be made. The safety agency says in documents that Takata didn't provide details on the affected makes, models or model years of vehicles with the defective inflators. So it is telling the companies to recall them promptly. The agency says that based on when the faulty inflators were produced, it's likely that the vehicles to be recalled came from the 1995 through 2000 model years. In letters to all four automakers, NHTSA says they have five business days to notify the agency after finding out about a safety defect. “If your company has not yet gathered enough evidence to make a determination that the subject air bag inflators present an unreasonable risk to motor vehicle safety, reply with a detailed work plan including the benchmark dates required to make the determination,” the agency wrote in letters to all four automakers dated Wednesday. A Honda spokesman said Thursday it hasn't determined yet whether its vehicles are affected, but a decision should be made soon. Audi, Mitsubishi and Toyota said they are still investigating. NHTSA has told the companies to respond by Jan. 17. On Dec. 4, NHTSA posted documents from Takata and BMW detailing the problems. The documents said the Australian driver was killed, while another Australian driver and a driver in Cyprus were injured. Unlike previous recalls, the Takata non-azide inflators do not use volatile ammonium nitrate to fill the air bags in a crash.
Mystery shoppers love Infiniti, hate Tesla
Tue, Jul 12 2016Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study
Park your BMW with a wave, 3D instrument clusters, and more
Tue, Jan 5 2016Remote parking your car with a smartphone app is so 2015. In the future envisioned by BMW, you can park your car by giving it hand gestures. Meanwhile, the car will sync with your smart home and display traffic information on your hallway mirror. It's all part of a giant list of concepts and technologies BMW is bringing to the 2016 Consumer Electronics Show. Let's break down some of the big ideas BMW's bringing to this year's CES. Park By Waving Actually, you don't even need to wave to get this i3 Concept to start moving. From inside your house, simply picking up the key can signal your connected garage door to open and tell your car to pull out into the driveway. Out in the wider world this concept takes automated parking a step further than current in-car parking assistance systems. Once a spot is found, the driver gets out and waves at the car. The i3 then does all the movement on its own. What's the benefit of watching your car park instead of sitting inside while it parks itself? Not much, other that the ability to fit into narrow parking spaces. But I'm a sucker for automation like this, as long as it works better than those infernal foot-kick tailgate opening systems. The Bumper That Snitches For You If you have a car already covered in cameras, why not use them for more than parking? Bumper Detect is BMW's take on the valet-mode recording in the Chevrolet Corvette. But instead of filming any motion, BMW's system monitors the body and bumpers for any unexpected impacts and immediately captures the footage. An alert goes to the driver's smartphone via the BMW Connected App, with available live streaming images. Samsung Smart Things And The Smart Home The i3 on display at CES intergrates Samsung's Smart Things app into the iDrive controller. This allow you to use connected smart home features inside the car, like turning off lights or adjusting the thermostat. BMW's vision further into future integrates the car into the home even more with what the automaker calls Open Mobility Cloud. You can call it a personal assistant or an evil digital spy, depending on your perspective of this kind on technology. In any case, Open Mobility Cloud uses predictive algorithms to plan the day and give relevent information through BMW's smartphone app or – in a super futuristic way – a Mobility Mirror inside the house.
