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2016 Tech of the Year | Autoblog Minute

Deliberation on the winners of Autoblog's Tech of the Year Award is under way. Nominees for best car in 2016 are: the Tesla Model S, the Chevy Volt and the BMW 7 series. Nominees for best tech in 2016 are: Apple CarPlay, Android Auto, VW's MiB II with AppConnect, Ford Sync 3, Audi Virtual Cockpit, the Smart Cross Connect App, and Volvo Sensus. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Audi BMW Chevrolet Ford smart Tesla Volvo Technology of the Year Autoblog Minute Videos Original Video volt android auto ford sync 3

2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

Pure black BMW i8 hydrogen fuel cell prototype on the track

Largely coated in matte black paint with just a few touches of dark blue contrast, the BMW hydrogen fuel cell-powered i8 prototype looks stealthy just sitting still. Now, that ninja-like styling is taking to the track in this video to prove that its performance doesn't come with much noise. The quiet hum of the tires and an odd whir from the rear are all that you hear coming. As this i8 prototype picks up speed around the circuit, the sounds that the drivetrain makes just get weirder. When moving slowly, you can pick out the usual whine that's expected from conventional electric vehicles. However at higher velocities, the coupe almost makes a noise like its constantly exhaling. Along with the recently unveiled BMW 5 Series Gran Turismo hydrogen-fueled concept, this sneaky looking i8 is part of BMW's technological push to become a greener automaker. The company is also prototyping a turbocharged engine with water injection and new plug-in hybrid powertrains. Although this low-slung coupe is by far the most attractive of that bunch. We might not be too far away from actually seeing this tech on sale on models bearing the Bavarian brand's roundel, either. Thanks to collaboration with Toyota, the company wants to have fuel cell components ready by 2020, and sales could start early in the decade. Hopefully all of the company's FCEVs look as menacingly great as this i8 by that time, though.