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BMW: i8 sold out, i3 records 10k orders

Just in case anyone was wondering how plug-in BMW cars would be received, the answer is apparently "quite well." After speaking with BMW's global sales chief last week at the LA Auto Show, Reuters has learned that the plug-in hybrid i8 sports coupe is already sold out for its first year on the market.
There is no word as to how many i8s BMW sold, but the first example was delivered to a customer last week in Germany. As for the all-electric/range-extended i3 hatchback, the automaker has received more than 10,000 orders for this model before it even goes on sale. Likewise, we don't know how many BMW plans to sell, but we do know they'll be showing up in the US before next summer.
We've already spent some time behind the wheel of both plug-in BMWs, and you can check out our first drive of the production i3 and our first drive of an i8 prototype.

BMW i5 returns as next rumored i Project vehicle

Hydrogen fuel-cell vehicle enthusiasts may want to give each other some high-fives when they hear the latest news about BMW's reputed i5. The German automaker has been rumored to be on the verge of expanding its i brand beyond its i3 battery-electric and i8 plug-in hybrid cars for a long while. The latest rumors say that BMW could be working on a hydrogen-powered i5 crossover. BMW is in the "final stages of consideration" of expanding the sub-brand, Bloomberg News says, citing comments BMW executive Ian Robertson made this week at the Frankfurt Motor Show. There may be more light-weighting efforts, and an alternative powertrain is sure to be in order, but there are few details beyond that. BMW of North America spokeswoman Rebecca Kiehne declined to comment to AutoblogGreen. Since 2013, BMW has worked with Toyota on hydrogen fuel-cell drivetrains and might further expand that relationship, MarketWatch says, citing BMW financial chief Friedrich Eichiner. The two automakers have already worked together on a prototype BMW 5 Series sedan with a hydrogen-powered engine. That car was unveiled this summer. Earlier this year, we heard reports about an i5 that would actually be a hybrid-electric vehicle of sorts, and an extremely powerful one. That rumored vehicle – again some sort of modified 5 Series – would actually contain one gas-powered engine and two electric motors, all combining for more than 540 horsepower. If these latest rumors turn out to be true, they would mark a change in things, but we won't be surprise if we hear yet another version of what the i5 will be before it's all said and done.

2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.