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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

She's just a girl... who's an E28 fanatic

Ashley Rodriguez has a thing for the BMW E28. The amateur train photographer has owned over 15 of the cars in her brief lifetime, and says she's attracted to the old 5 Series because of how rare they are. All told, she's owned every variation of the E28 with the exception of the 2.4td, and the crew from Petrolicious recently stopped by to train their lenses on her most recent acquisition: a lovely M535i. The site's latest video, Rare Things, takes a closer look at just what draws Rodriguez to the E28 and how her passion for the cars has evolved over the years.
As usual, Petrolicious serves up plenty of gorgeous footage of the vintage German sedan, and anyone who's ever harbored an obsession over any one particular model can certainly hear a few chords ring true in Rodriguez's words. Check out the clip below to see what we mean.

President Obama will be on Comedians in Cars Getting Coffee

The seventh season of Jerry Seinfeld's excellent Comedians In Cars Getting Coffee will debut on Wednesday, December 30, and if this first trailer is any indication, the guest lineup is damn impressive. But rather than building up to one big guest over the course of the season, the show is starting with one of the biggest guests possible – the president of the United States. President Barack Obama will join Seinfeld behind the wheel of what looks like a 1963 Chevrolet Corvette Stingray for a trip around the South Lawn of the White House. According to CBS, the pair will enjoy their coffee in the staff dining room, which is probably a better idea than crippling Washington, D.C., with a Stingray-led motorcade. Aside from the president, Seinfeld has recruited a couple comedy icons, including first-timers Will Ferrell and Steve Martin. Also appearing are Garry Shandling, Sebastian Maniscalco, and Kathleen Madigan. The four-wheeled stars will include the Corvette, a Plymouth Superbird, a Chevy Camaro, a classic Porsche 911, a BMW 2002, and what we think is a (rather troublesome) 1952 Siata 208 8V Coupe Balbo. You can check out the entire trailer up at the top of the page. News Source: Crackle via YouTube Celebrities TV/Movies BMW Chevrolet Porsche Coupe Performance Classics Videos jerry seinfeld comedians in cars getting coffee cicgc will ferrell