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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2015 Audi TT's digital gauge cluster to spread throughout lineup

File this one under: "makes sense to us." According to Car and Driver, the slick new gauge cluster found in the 2015 Audi TT will expand to other models in the automaker's lineup. In the near term, expect the tech to make its way into the next R8 supercar (with a special performance display for that model), as well as the upcoming, all-new versions of the A4 sedan and Q7 crossover.
Audi's new customizable gauges first debuted at this year's CES - it uses a 12.3-inch TFT display, and, while similar to the systems found in the Cadillac CTS, XTS and Mercedes-Benz S-Class, this system has the ability to show full-screen, three-dimensional maps. We had a chance to check out the new display in-person at CES, and found it to be impressive, though we're curious to see how distracting it is while driving.
Car and Driver says the system is still undergoing small tweaks before Audi officially launches it in the TT later this year. From there, the display will be standard in the R8, but Audi is unsure about whether or not to offer it as a standalone option in the higher-volume A4 and Q7 models.

Audi to enter third R18 following Loic Duval's huge crash

When we saw the picture above yesterday, our first thought went to driver Loic Duval. After hearing that he, miraculously, walked away from the annihilated heap that had been the number one Audi R18 e-tron Quattro, our next thought went Audi's hopes in this year's 24 Hours of Le Mans. With the race kicking off on Saturday, we couldn't be sure if the team would run a two-car effort (that would put them on even footing with the two-car teams of Porsche and Toyota), attempt to rebuild the decimated racer or bring in a new tub and start from scratch.
Turns out, Audi opted for door number three, importing an all-new chassis to replace the destroyed R18. According to Audi, the team pulled an all-nighter to ready the new car in time for scrutineering and the second round of qualifying.
After a lot of hard work the rebuilt #Audi R18 e-tron quattro No. 1 is almost complete #R18 #LM24 @FIAWEC pic.twitter.com/xicPj0wScW