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VW suspends sales in South Korea ahead of government meeting

Volkswagen and Audi have announced they will suspend sales of 79 different models in South Korea ahead of a meeting with the country's environmental ministry. VW will halt sales starting on July 25, the same day that its officials are to sit down with the South Korean environmental ministry, which will likely punish the German company. The Wall Street Journal reports that Korea's response to the situation will likely come in the form of an outright sales ban on Volkswagen products by revoking certifications on 79 different models based on 34 different vehicle types. Affected models include the VW Golf, Jetta, and Tiguan and the Audi A3 and A6, the WSJ reports. Essentially, it looks like VW is merely trying to get out ahead of the South Korean government. If the revocation goes through, it'd likely lead to fines and a relatively large recall of around 79,000 vehicles, the WSJ reports. Despite the dreary forecast, Volkswagen reaffirmed its commitment to the South Korean market. "This decision doesn't mean that Volkswagen is pulling out of Korea, which is a very important market to us," a Korean rep for the company said in a statement. "We'll reapply for certification of our cars if the government revokes it. The process may take several months." While Volkswagen's diesel emissions testing scandal is part of the problem, South Korea is taking a harder line than a lot of other countries. Authorities indicted a Volkswagen exec on charges of submitting falsified emissions documents and noise tests last week, while separately, Korea's trade watchdog is considering criminal charges against execs, according to the WSJ. Banning VW Group sales in South Korea isn't quite as dramatic as if the company stopped sales in China, the United States, or Germany, but it's still going to sting. VW Group products (including Bentley) represented around a third of European cars imported by South Korea last year. News Source: The Wall Street JournalImage Credit: Stefan Wermuth / Reuters Government/Legal Green Audi Volkswagen Emissions vw diesel scandal

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Audi celebrates original RS with RS4 Avant Nogaro selection

It's been 20 years since Audi unveiled the RS2 Avant, the progenitor of an entire range of ridiculously fun luxury cars, including the RS3, three generations of the RS4, three generations of RS6, the RS5, and new RS7 and RS Q3. In honor of the anniversary, Audi is paying tribute to the Porsche-fettled wagon by releasing a special edition of its modern-day counterpart, the RS4 Avant.
Called the RS4 Nogaro selection, it sports vibrant Nogaro Blue paint, which is similar to the RS2's signature color. The twin oval exhaust, window frames, and grille surround are finished in gloss black, while the roof rails are matte black. 20-inch wheels in a V-spoke pattern are the RS4 Nogaro's final exterior tell.
In the cabin, Nogaro Blue Alcantara suede accents are optional on the door panels and seat inners (black suede is also available), while Valcona leather comes standard on the seat outers. The steering wheel, meanwhile, features Nogaro Blue contrast stitching and is wrapped in black leather. Blue threads in the carbon fiber trim and a special-edition shifter round out the interior work on this special edition RS4.