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Ram and Alfa Romeo top J.D. Power study of best automaker websites

Imagining a new car can be terrific fun, especially if the new car is an Alfa Romeo. So say the fantasy engineers at the J.D. Power agency, who’ve found that Alfa and Ram, sister brands under the Stellantis umbrella, offer potential buyers the most attractive consumer websites, which are often their first viable encounter with those vehicles. Power found that those marques lead the mass market and premium categories in its twice annual Manufacturer Website Evaluation Study. In the premium segment, Alfa Romeo led with 755 points, up six points over BMW, 10 points ahead of Infiniti, 14 points past of Jaguar, and 18 points up on Porsche. By contrast, Volvo and Audi trail the pack with 689 points, and are behind Genesis (699 points), Tesla (720), and Cadillac (721), all of which perform worse than the premium segment average of 724 points. The summerÂ’s study showed that in the mass market segment, Ram leads with an impressive 735 points, which puts it six points ahead of GMC, seven points atop its stablemate Jeep, eight points beyond Subaru, and 22 points ahead of the industry average. Volkswagen finished dead last among mass market names, but only one point behind Ford, 684 to 683 out of a possible 1,000. Segment average, as noted, was 713 points. “Website satisfaction can be volatile, and automotive websites are not immune to changing preferences,” said Jon Sundberg, director of digital solutions at J.D. Power. “However, manufacturers have shown to be very agile when it comes to website design and ensuring their sites meet modern standards, more so than many other industries, as exemplified through the study data.” Marketing/Advertising Alfa Romeo Audi BMW Ford Volkswagen

Upcoming Alfa Romeo CUV called the Stelvio, Marchionne says

Alfa Romeo will call its forthcoming crossover the Stelvio, and the Italian brand will finally put the often-postponed CUV on sale in Europe in early 2017, according to Auto Express citing FCA CEO Sergio Marchionne. We probably won't see it in showrooms here until at least spring or summer next year. The vehicle's name references the famously curvy pass through the Alps in Northern Italy, which evokes a model with sharp handling and rapid acceleration. The Stelvio uses a modified Giulia platform, and the two models should share powertrains. Standard versions would likely get a 2.0-liter turbocharged four-cylinder, which makes 276 horsepower in the sedan. However, the common parts make a Quadrifoglio version of the CUV possible, packing the hottest Giulia's 505-hp 2.9-liter twin-turbo V6, according to Auto Express. Alfa Romeo hasn't teased the Stelvio's design yet, but FCA designer Ralph Gilles posted a photo on Instagram that might have been a hint. The picture showed fellow designer of Lorenzo Ramaciotti in the back of an unnamed crossover. The dashboard, which you could see in that shot, had a distinct similarity to the Giulia. The shot didn't show much of the exterior, but you could barely make out the narrow taillights. Alfa Romeo has had serious problems launching vehicles on time recently, and the Giulia sedan and Stelvio should have been ready by now. The four-door was originally supposed to arrive in late 2015, but Marchionne said assembly would finally begin on March 14, according to Auto Express. The sedan has allegedly had problems passing internal crash tests, but Alfa officials vehemently denied this claim. The brand also delayed the CUV by several months from the original plans. The automaker now asserts that six more models are on the way by 2020, but the company doesn't seem capable of living up to those promises. Related Video:

2023 J.D. Power Initial Quality Study shows there's less quality than last year

Vehicle inventory, vehicle pricing, and the supply chain are finally showing improvement. Vehicle quality, on the other hand, is still going the wrong way. That's the takeaway from the 2023 J.D. Power Initial Quality Study that found overall problems exceeded last year's record high. The study surveyed owners of 2022-model-year vehicles to assess the average rate of problems per 100 vehicles (PP100) during the first 90 days of ownership. The average figure for the 32 ranked manufacturers in 2020 was about 166 problems per 100 vehicles. In the 2021 IQS, that dropped to an average of 162. For 2022, the average jumped to 180 problems. For 2023, the PP100 is up to an industry average of 192 — an increase of 30 problems per 100 vehicles in just two years. Let's get to the good news first: Dodge reclaimed the crown of having the lowest number of problems per 100 vehicles at 140. Buick won last year with 139 PP100, falling to third this year. Dodge was the first American automaker to top the IQS in 2021. Its return as the least problematic gives parent company Stellantis three wins in four years after Ram was crowned in 2021. It also gives U.S. brands a four-peat after Buick topped the chart in 2022 by having owners report the fewest problems. This year's top 10 is Dodge, Ram, Alfa Romeo, Buick, Chevrolet, GMC, Porsche, Cadillac, Kia, and Lexus. Stellantis gathered a few feathers for its cap, in fact. Maserati showed the largest improvement year-on-year, followed by Alfa Romeo, and Alfa Romeo posted the lowest PP100 among the premium class, beating Porsche and Cadillac. Alfa Romeo has been vocal about working to improve quality, mentioning Lexus as a target. Last year the Japanese brand finished sixth, the Italians finished near the bottom, between Jaguar and Mitsubishi. This year Alfa jumped to third, Lexus dropped to tenth. Ram was the third-best on the list of improvers from 2022 to 2023.   The individual model with the lowest PP100 is the Nissan Maxima. Now for the troublesome bits. In the words of Frank Hanley, senior director of auto benchmarking at J.D. Power, "The industry is at a major crossroad and the path each manufacturer chooses is paramount for its future.