1958 Lowlight Karmann Ghia on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Brazil contemplates safety exemption for VW Kombi as it goes out of production today [w/poll]

Brazil: the country of carnivals, indescribable beauty adjacent to abject poverty, Ayrton Senna and old Volkswagen models. Only they're not old - they're new, they're just based on old designs. The original Beetle continued production there long after it had been phased out elsewhere, but the original Kombi van has lasted much longer. That ends today, however, with the iconic VW Microbus ambling out of production on the last day of 2013.
VW kept making the van in Brazil with the original air-cooled 1.2-liter boxer four until 2005, after which the original design was updated with a 1.4-liter water-cooled engine. Today, however, it ultimately falls prey to safety regulations that mandate that all vehicles - no matter how old their design - need to have airbags and ABS, forcing Volkswagen do Brasil to cease production of the Microbus after a 56-year production run. But the latest word is that the Kombi (as it's presently known) could get a stay of execution - or at least a resurrection in short order.
According to reports, the Brazilian government is looking into granting the Type 2 Microbus an exemption from said safety regulations, reasoning that the van was designed long before the advent of airbags and ABS. If the measure goes through, the Kombi Last Edition (pictured above) could prove not to be the last at all. So what do you think, should the Microbus get an exemption from Brazilian safety regulations for nostalgia's sake? Vote in our poll below, then have your say in Comments.

Recharge Wrap-up: Volkswagen adopts CCS Combo plug, Tesla adds Trip Energy Prediction

Volkswagen plans to use CCS Combo plugs as standard for all future plug-in vehicles. The CCS fast-charging allows cars to charge to 80-percent capacity in as little as 15 minutes for cars like the Cross Coupe GTE. This could be a boon to prospective customers, as studies have found plug-in hybrid drivers plug in more frequently than originally expected. Plug-in drivers seem to want to perform as much driving as possible using electricity alone, and VW's plan to adopt the CCS Combo plug could help drivers achieve that. Read more at Green Car Reports. Tesla's 6.1 Firmware update for the Model S includes a Trip Energy Prediction feature. The new feature takes into account things like elevation, speed and predicted driving behavior to estimate the amount of energy used and how much range will be left in the battery after a route is programmed into the navigation system. It can let the driver know if a round trip can be made, and if the driver will need to charge before heading out. The feature updates itself in realtime throughout the drive as well, responding to how much energy is actually being used. Read a rundown of Trip Energy Prediction at Teslarati. The dates for National Drive Electric Week have been set for Saturday, September 12 through Sunday, September 20, 2015. The grassroots celebration of EVs is organized by Plug In America, The Electric Auto Association and the Sierra Club. "We're revved up for National Drive Electric Week 2015, which will offer the public, the media, and policymakers a great opportunity to come check out many of the 20-plus plug-in vehicles on the market," says Sierra Club EV Initiative Director Gina Coplon-Newfield. Last year, more than 90,000 people participated in 152 cities worldwide. Read more in the press release below. National Drive Electric Week 2015-DATES ARE SET SAN FRANCISCO, Calif., Jan., 20, 2015-Dates have been set for the fifth annual National Drive Electric Week: Sat., Sept. 12 through Sun., Sept. 20, 2015. Events will encompass two weekends to give planners maximum flexibility and consumers plenty of opportunity to attend. "This promises to be an exciting year for plug-in vehicles," said Tom Saxton, Plug In America's chief science officer. "The BMW i3 will be on the road for the first full year, we expect deliveries of the Tesla Model X, an updated Chevy Volt, and greater overall sales growth than we saw last year.