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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

VW close to decision on selling Bugatti to Rimac

FRANKFURT — Electric hypercar maker Rimac Automobili and Volkswagen's supercar brand Bugatti are a good technological fit, Porsche's CEO told German weekly Automobilwoche, fueling hopes that a deal between the two could happen soon. British automotive magazine Car last year reported that Volkswagen was on the verge of selling Bugatti to Rimac Automobili, citing sources. In exchange, Porsche, also owned by Volkswagen, would raise the 15.5% stake it owns in Rimac, founded by Croatian entrepreneur Mate Rimac, Car said. "At the moment there are intense deliberations on how Bugatti can be developed in the best possible way. Rimac could play a role here because the brands are a good technological fit," Porsche CEO Oliver Blume said. "There are various scenarios with different structures. I believe that the issue will be decided by the group in the first half of the year," said Blume, who also sits on the management board of parent Volkswagen. Rimac has developed an electric supercar platform, which he supplies to other carmakers, including Pininfarina. Blume also confirmed higher savings targets for Porsche, saying the carmaker plans to support results by 10 billion euros ($12.1 billion) of cost cuts by 2025, up from 6 billion previously. Related Video:

Shanghai debuts, Jeep's new Rubicon anniversary rigs | Autoblog Podcast # 777

In this episode of the Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Associate Editor Byron Hurd for a recap of the past week's worldwide debuts along with some updates from their recent adventures. They start off discussing the rumors of a new Ford Mustang Raptor and what that means in the context of previous rumors of a Corvette SUV. Then it's time to talk Shanghai, where Polestar, Buick, Volkswagen, Porsche and Lincoln all had big reveals. After that, they segue to Byron's trip to Moab for the 2023 Easter Jeep Safari preview where he drove the AEV Level II Jeep Wrangler Rubicon 20th Anniversary Edition. From there, they reminisce about Mustangs in a nod to the nameplate's 59th anniversary, after which they stick to the theme with a sub-$15,000 RWD used-car discussion. Is there anything worth buying in this price bracket in today's economy? Autoblog Podcast # 777 Get The Podcast Apple Podcasts – Subscribe to the Autoblog Podcast in iTunes Spotify – Subscribe to the Autoblog Podcast on Spotify RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown ShanghaiPolestar 4 is a Polestar without a rear window 2024 Lincoln Nautilus debuts with big redesign, new hybrid option Volkswagen ID.7 fully revealed as VW's sleek and spacious flagship electric sedan 2024 Porsche Cayenne gets more power, screens, equipment 2024 Buick Envista revealed as a good-looking, quite-affordable crossover 'coupe' News Ford Mustang Raptor off-road coupe rumored for 2026 2025 Chevy Corvette SUV said to start with ICE power, not be EV-only What we're driving 2023 Jeep Wrangler Rubicon 20th Anniversary Edition: On the trail to six figures 2023 Easter Jeep Safari: The search for the missing pink Feedback Email – Podcast@Autoblog.com Review the show on Apple Podcasts Autoblog is now live on your smart speakers and voice assistants with the audio Autoblog Daily Digest. Say “Hey Google, play the news from Autoblog” or "Alexa, open Autoblog" to get your favorite car website in audio form every day. A narrator will take you through the biggest stories or break down one of our comprehensive test drives. Related video: Podcasts Rumormill Auto Shanghai Buick Chevrolet Jeep Porsche Volkswagen Crossover SUV Concept Cars Electric Future Vehicles Luxury Off-Road Vehicles Performance Sedan Polestar