2001 Volkswagen Golf Gl Hatchback 2-door 2.0l on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Production Volkswagen Taigun crossover caught in patent filing?

Volkswagen brought an angular, bulldog-like small crossover concept called Taigun to the São Paulo motor show last year, claiming that it wanted to gauge interest in the design before making a decision about production. If a new report with alleged leaked patent images is to be believed, then, interest must have been pretty high.
China's Auto.Sohu.com has published this group of Taigun images, claiming that they have been sourced from the Chinese patent office and that the subcompact VW utility based on the Up! has been cleared for production.
If all of that is true, and if these images are representative of the final product, you'll see that designers haven't done much to alter the concept car's appearance. Comparing, shot for shot, with the images we have from Brazil, we see that even small details like roof rack-mounted lights and exhaust tips integrated in the rear fascia have been carried over. Take a closer look for yourself in the attached galleries.

UAW angered over VW workers getting right to defend anti-union vote

The United Auto Workers have called a decision by the National Labor Relations Board allowing anti-UAW employees at the Volkswagen factory in Chattanooga the right to defend voting down unionization at the plant "an outrage."
You'll recall that the union was defeated by a vote of 712 to 626 in a contentious February election. The UAW claims the outcome was unfairly swayed by pro-business, anti-union forces, including Senator Bob Corker and political advocate Grover Norquist.
This new decision by the NLRB essentially gives workers backed by the anti-UAW National Right to Work Legal Defense Foundation and Southern Momentum a formal voice in the impending hearing on the UAW's appeal of the vote.