2007 Volkswagen Eos 2.0t Convertible 2-door 2.0l on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Which car should win 2015 World Green Car of the Year?

There were three finalists for the World Green Car of the Year announced about a month ago at the Geneva Motor Show: the BMW i8, the Mercedes-Benz S 500 Plug-In Hybrid and the Volkswagen Golf GTE. With the New York Auto Show upon us and the winner scheduled to be announced tomorrow, we thought it's high time to ask our readers which one should win. There were seven other vehicles named to the finalists list: the Hyundai x35/Tucson Fuel Cell, the Volvo XC90 T8 Twin Engine, the Audi A3 Sportback E-Tron, the BMW X5 xDrive40e, the Kia Soul EV, the Nissan e-NV200 and the Opel Adam 1.0 Direct Injection Turbo ecoFLEX Start. Would you have named one of these to the top three list instead? POLL 14386429 Green BMW Mercedes-Benz Volkswagen 2015 ny auto show world green car of the year vw golf gte

VW considering single, cheaper li-ion cell for all plug-in vehicle batteries

Volkswagen is finding rapid success in the battery electric vehicle market; especially in Europe where the e-Golf is already the segment sales leader. Recent concepts like the C Coupe GTE, Sport Coupe GTE and Cross Coupe GTE suggest more plug-in hybrids from the company are on the way, too. To make future models more economical, the German automotive giant is considering switching to a standard design for its lithium-ion battery cells. Using standardized parts is a long-accepted principle in production because it leads to economies of scale, and a company can pass on the savings to buyers or pocket the money to boost profits. VW is aiming for a massive 66-percent drop in costs by switching to a unified design, according to Heinz-Jakob Neusser, the board member in charge of development, to Automotive News. While the cells would be uniform, they could be crafted into different modules to fit each specific model. VW currently buys cells from Panasonic and Samsung for various models, but under the new plan all of the automaker's brands would switch to a single one. "We have a clear understanding in the group of a common cell," Neusser said, according to Automotive News, without suggesting when a change might happen. VW also has a few months decide on a different future for its EVs. The automaker is reportedly considering whether to use sold-state lithium-ion batteries from a US-based supplier for upcoming models. The next-gen tech could potentially give a massive boost in range while also being fireproof.