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North American production of foreign marques to jump in 2014

Wards Auto has released its North American Light Vehicle Production Forecast for 2014, and the report predicts foreign manufacturers will increase production on the continent some 3.9 percent by 2014. If accurate, that should see 123,000 additional cars, trucks and vans produced in North America, swelling the total number of units produced both by domestic and foreign manufacturers to 16.9 million light vehicles from a projected 15.6 million in 2013. Much of the increase can be attributed to the fact that Toyota intends to produce another car at its Blue Springs, MS plant as well as a new Lexus model at its Georgetown, KY facility in a year's time.
Likewise, Volkswagen intends to move production of a currently imported model to its plant in Puebla, Mexico. Daimler, Honda, Nissan and Mazda also plan to build additional models on North American soil for the first time. Around two-thirds of the new North American manufacturing will take place in Mexico, helping the country soak up a full 20 percent of the content's automotive production for the first time. You can head over to the Wards Auto site for the full report.

Volkswagen CrossBlue Coupe is a green fun-machine we want to drive

Think back to January's Detroit Auto Show. Those of you that are fans of the Volkswagen brand, impressed with green technology or simply fall into the "diesel geek" category, will almost certainly remember VW's CrossBlue concept with its diesel/electric hybrid powertrain, seating for seven, and somewhat awkward crossover styling. It was an impressive piece of future tech, to be sure, though it left something to be desired in the, well, desirability department.
Here in Shanghai, VW has brought along a CrossBlue Coupe concept that would seem to include most of the goodness of the original, but flavored with more sport and style this time around.
The CrossBlue Coupe makes use of the same electric drive components as the larger three-row concept: two electric motors (front and rear) powered by a 9.8-kWh lithium-ion battery. However, where the original concept made use of a TDI four-cylinder, the Coupe substitutes a 295-horsepower, direct-injection, gasoline-burning V6.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.