1999 Volkswagen Beetle Gl Hatchback 2-door 1.9l on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Volkswagen Tiguan and Touareg take the R-Line

Volkswagen's Detroit Auto Show presence is big on utility this year, with the CrossBlue three-row concept vehicle occupying the lion's share of the limelight, both literally and figuratively. But that isn't stopping Volkswagen from lavishing attention on its already established crossover and sport utility vehicles with new R-Line derivatives. The Tiguan and its big brother Touareg are getting a host of look-faster items to increase their sporting appeal.
On the outside, the Tiguan R-Line receives handsome 19-inch alloys peering out from beneath fender extensions, premium lighting (bi-Xenon headlamps with LED daytime running lamps), along with matching side skirts and a liftgate spoiler. On the inside, sportier accommodations include aluminum trim and a flat-bottom steering wheel with paddle shifters. As with other R-Line models, there are no powertrain modifications to go with the more aggressive visuals (that being the province of R standalone performance models like the R32), though the suspension has been firmed up an unspecified amount. The Tiguan R-Line will be available in front- or all-wheel drive configuration.

Volkswagen Golf R Evo may debut at Beijing Motor Show

If a report in Auto Express is correct, a lighter, faster brother to the Volkswagen Golf R will be shown to the world at the Beijing Motor Show in April. Said to be called the Golf R Evo, the even harder hot hatch would be unveiled as one of those concepts that's practically a de facto presentation of the genuine thing. The Evo in its name will come from having a carbon fiber roof and CF in the bodywork, lighter wheels, thinner bucket seats up front and a roll cage instead of rear seats.
If there's a power increase, it's been described as "a small bump." However, as the report mentions, if the Jenny Craig regimen can drop 100 kilograms (220 pounds) from the the 3,247-pound weight of the European Golf R, then the Golf R Evo will do about the same damage on the scales as the Golf but have at least 50 more horsepower and 44 more pound-feet of torque.
Since we still don't have the current Golf, this isn't something that should keep you awake even if the 'concept' does become a production model. But it is good to know that the Golf R is really going to start pushing its boundaries.