2021 Tesla Model Y on 2040-cars

Auto blog

Consumer Reports says Tesla Model S reliability is just 'average'

Tesla Motors chief Elon Musk strikes us as someone who retches at the word "average," especially when it's applied to one of his companies. But that's the reliability grade his company's Model S all-electric sedan has received from Consumer Reports. From what others have reported, that might not be a bad thing. CR reached its conclusion by factoring in both its own experiences and the responses from more than 1,300 Model S owners. Slow response from retractable door handles and creaky windshields were two widely reported issues, but it should be noted that Tesla scored good marks for being willing to foot the bill for all repairs. In the grand scheme of things, CR says Tesla is comparable, reliability-wise, to the Acura RLX. While luxury models from Audi and Lexus have scored better, Cadillac and Mercedes-Benz models have recorded scores "far worse," the magazine said. After almost 16,000 miles in its Model S, CR needed to have the car's infotainment screen hard reset and had one unscheduled service. Meanwhile, Edmunds reported that its 17 months with a $105,000 2013 Model S required seven unscheduled service visits, and it needed nine information screen resets. The drive unit needed to be replaced three times. We think CR would not have found that "average."

Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Driving 2024 Chevy Traverse, BMW X5 M Competition, Fiat 500e | Autoblog Podcast #832

In this episode of the Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Senior Editor John Beltz Snyder. John's been driving the new Chevy Traverse and the BMW X5 M Competition, and Greg gives his first impressions from behind the wheel of the new Fiat 500e. They discuss Tesla's abandonment of its lower-cost EV, and a report that it did so when the car was almost completed. They also discuss Subaru and Toyota teaming up again for another round of EVs, and discuss the ramifications of Biden's tariffs on China. Finally, they dig through the mailbag to give their opinions on the future of Rivian. Send us your questions for the Mailbag and Spend My Money at: Podcast@Autoblog.com. Autoblog Podcast #832 Get The Podcast Apple Podcasts – Subscribe to the Autoblog Podcast in iTunes Spotify – Subscribe to the Autoblog Podcast on Spotify RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown Cars we're driving: 2024 Chevrolet Traverse 2024 BMW X5 M Competition 2024 Fiat 500e Was the Tesla Model 2 almost finished when it was scrapped? The Information says so Subaru to lean on Toyota for three new EVs by 2026 President Biden hikes U.S. tariffs in Chinese chips and cars And why they could have little immediate impact Mailbag: Thoughts on Rivian's future Feedback Email – Podcast@Autoblog.com Review the show on Apple Podcasts Autoblog is now live on your smart speakers and voice assistants with the audio Autoblog Daily Digest. Say “Hey Google, play the news from Autoblog” or "Alexa, open Autoblog" to get your favorite car website in audio form every day. A narrator will take you through the biggest stories or break down one of our comprehensive test drives. Related video: Government/Legal Green Podcasts BMW Chevrolet Fiat Subaru Tesla Crossover Hatchback SUV Electric Luxury Off-Road Vehicles Performance Rivian