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Tesla sending free replacement wall charger adapters after garage fire [UPDATE]

Tesla Motors is about to mail off a lot of packages. The California-based electric vehicle manufacturer is going to send out replacement, upgraded wall charger adapters to customers with official Tesla charging units. The reason is a recent garage fire that involved a Tesla Model S and a company wall charger, even though fire investigators said that the car was not responsible and Tesla said the wall unit did not play a role in the blaze. Tesla CEO Elon Musk said in an interview with Bloomberg today that replacement adapters will be mailed out in the next two weeks. Musk said fires and overheating adapters are "very rare events, but occasionally the wiring isn't done right. We want people to have absolute comfort, so we're going to be providing them with an upgraded adapter." The new adapter has a thermal fuse that will shut off if it gets too hot. Musk did not say why the original wall charger adapter apparently did not have a thermal fuse in the design. AutoblogGreen has asked Tesla how many adapters will be sent out and if this is a global or US-only replacement program, but as of press time, we have not received a response. We're also not sure if this will trigger a recall - the adapter is not, technically, part of the car - and hope Tesla can clarify this point soon. Tesla's first reaction to that garage fire in November was to update its charger software to automatically reduce the charge current under certain circumstances. To date, that incident in Irvine, CA is the only garage fire involving a Tesla wall charger that has been made public, but there are multiple reports of Tesla wall chargers heating up and melting, (see here, here or here), so it appears Tesla is trying to be safe rather than sorry. UPDATE: Tesla has issued a press release on this program, which is now available below. TESLA PROVIDES CUSTOMERS WITH UPGRADED CHARGING SOFTWARE AND ADAPTER FRIDAY, JANUARY 10, 2014 PALO ALTO, Calif. – A variety of factors such as corrosion, physical damage to receptacles, or inappropriate wiring or installation of electrical outlets can cause higher than normal electrical resistance when using the Universal Mobile Connector ("UMC") NEMA 14-50 adapters to charge Tesla Model S vehicles. When charging, higher than normal electrical resistance connections to external energy sources may cause excessive heating of the adapter.

Rivian R1T, Mini Cooper Electric owners happiest with their EVs

The J.D. Power 2023 U.S. Electric Vehicle Experience (EVX) Ownership Study is out, and there's change at the top. With the swelling adoption of electric vehicles in the U.S. over in the past two years especially, the third year of the EVX study changes focus to first-time EV buyers. Those two factors encouraged change at the top of both premium and mass-market segments. Among premium EVs, the Rivian R1T pickup scored overall victory in its first year of eligibility with a satisfaction score of 794 out of 1,000. The Tesla Model 3 takes second place with 759 points. Tesla had won the top two premium spots in the study in 2021 and in 2022. The average score in the premium segment was 756. The Tesla Model Y (754), Audi E-Tron (735), and Polestar 2 (724) filled out the list of the five eligible models this year. Among the ten eligible mass-market vehicles, the Mini Cooper Electric nabbed the overall win by scoring 782. The Kia EV6 came second with 762 points, keeping Kia in the top two; the Kia Niro EV won the mass-market segment the previous two years. The Ford Mustang Mach-E (742), Hyundai Ioniq 5 (738), and Volkswagen ID.4 (735) completed the top five, the Niro EV (733) in sixth. All were above the segment average of 730. The four models fell below the segment average were the Ford F-150 Lightning (723), Chevrolet Bolt EUV (716), Chevrolet Bolt (711), and Nissan Leaf (698). How are the scores derived? J.D. Power worked with EV app maker and research firm PlugShare to get owner responses in ten areas: accuracy of stated battery range; availability of public charging stations; battery range; cost of ownership; driving enjoyment; ease of charging at home; interior and exterior styling; safety and technology features; service experience; and vehicle quality and reliability. Brent Gruber, executive director of the EV practice at J.D. Power, said, "Recent vehicle launches from both new brands and traditional automakers have had a profound effect on what factors are most important in the ownership experience. Today’s EV owners are looking for quality, reliability, driving enjoyment, safety and technology features." The Mini, in fact, scored highest of any premium and mass-market EV in the studyÂ’s highest-weighted index factor, quality and reliability.

Elon Musk talks Tesla Model S updates, AWD version, Model X deliveries

Tesla Motors CEO Elon Musk does things differently than the heads of other car manufacturers. Case in point, he just made a quick European tour with stops in the Netherlands, Germany and Norway where he, along with CTO JB Straubel, held lengthy question and answer sessions with Tesla owners, reservation holders and other interested parties. Now, we recognize that the California company has a significantly smaller customer base than traditional automakers, making these sorts of events more logistically easy (see also: Fisker). Still, the effort is a refreshing change from scripted press conferences, and allows Tesloids to voice their concerns and criticisms to the exact person with whom the buck stops. It's also good for Tesla, in that it gives new ideas for future improvements a chance to reach the ears of those best placed to implement them. We out here in the wider world like these sessions because they give us a bit of extra insight into the firm's progress and future plans. So what are some of the things we can expect from the electric automaker in the coming months and years? Version 6.0 software is a few weeks away and includes real-time traffic information as well as increased suspension functionality, like lowering and heightening on command. Supercharger production is maxed out and installs are happening at a rate of around five per week. Superchargers will soon pump power at an impressive 135 kW rate, but will plateau there. An AWD Model S will be coming, perhaps around same time as the Model X. Bigger battery pack options may arrive as soon as next year. The new giga-factory for batteries could bring costs down by at least 30 percent, ideally 40 percent and will produce about 30 gigawatt-hours worth per year. After ramp up, volume production of Model X is expected to begin around April 2015. To improve comfort, there will be a seat modification available in the near term, and a different seat option available in a year (or so). Battery swapping between Los Angeles and San Francisco should be online in a few months. The company has analyzed energy usage in production process and claims energy payback happens in less than 10,000 miles. May release white paper on this soon. For lots more tips and tidbits (home energy-storage unit, anyone?) scroll down to watch video of the Netherlands exchange. The Norwegian event – held in a theater because of the crowds – can be viewed at this link. This content is hosted by a third party.