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Tesla leads and Infiniti bleeds in Consumer Reports' satisfaction survey

According to Consumer Reports, Tesla owners are more likely to rave about their vehicles than any other brand. And we're not surprised — Tesla has performed very well in past customer satisfaction surveys, despite the fact that the electric cars themselves tend to have more problems than most other automobiles. Second place went to Lincoln, which interestingly had a higher cumulative score than Tesla in individual category measurements like comfort and storage space. Ram, a truck-only brand, rounded out the top three. The consumer-focused magazine bases its owner satisfaction score on responses to a very simple question: Would you buy this exact car again? The higher percentage of owners who answer "definitely yes" to that question, the higher the satisfaction score. Further breakdowns are scored for other parts of the ownership experience, which is why brands that rank poorly in Consumer Reports' own reliability charts — like Tesla and Lincoln, for example — can still earn top marks for satisfaction. The lowest-ranked brands for satisfaction are Cadillac, Nissan and Infiniti. Interestingly, Cadillac performed better than average in Driving and Comfort and middle-of-the-road in the In-Car Electronics and Cabin Storage, but like most other brands, scored poorly in Value. In fact, only Subaru, Mazda and Volkswagen scored better than average in Value. Nissan and especially Infiniti earned comparatively low marks across the board to go along with the bottom-of-the-barrel satisfaction score. Here's the full list of automakers from Consumer Reports' satisfaction survey, ranked in order from best to worst: Tesla Lincoln Ram Chrysler Subaru Hyundai Porsche Dodge Mazda Toyota Kia Mini BMW Ford Audi Honda Volvo Volkswagen Lexus Jeep GMC Chevrolet Mercedes-Benz Buick Cadillac Nissan Infiniti It's worth diving into the individual category scores in addition to the official finishing order for a full look at the results. For instance, despite the fact that automakers like Lincoln and Ford use similar infotainment systems, their In-Car Electronics scores don't quite match up. Also, some automakers have full lineups with multiple cars, trucks and SUVs while others offer just a couple of nameplates. Head on over to Consumer Reports for all the details. Looking for a reliable car, truck or SUV? Check out the top 10 vehicles that owners keep the longest.

Tesla takes New York Times to task for damning Model S review

The social media tête-à-tête between the New York Times and Tesla CEO Elon Musk, stemming from a defamatory review by John Broder of the Model S and Tesla's new "Supercharger" network on the East Coast, is heating up in a major way. Just yesterday we summarized the Twitter spat, and now Musk has expanded upon the data recorded during Broder's test drive - adding major credence to the criticism of the NYT writer.
The smoking gun in this case is the information that was captured by the data recorder in Broder's loaned Model S. The data recording function is one that is only activated for consumers when permission has been expressly granted, says Musk, but is always turned on in the case of media vehicles. Thusly equipped, Broder's vehicle was keeping track of speed, charging data, map data and more, presumably without the writer's foreknowledge.
The evidence recorded by the in-car systems happens to contravene Broder's most damning claims of the Tesla, says Musk in his article titled A Most Peculiar Test Drive. First, and perhaps most shockingly, the Model S "State of Charge" log shows that Broder's test car "never ran out of energy at any time." Broder's reporting indicated that the car ran completely out of juice at one point and had to be evacuated on a flatbed truck. The data log also points out that the trip was made at speeds ranging from 65 to 81 miles per hour, where the writer claimed to have set the cruise control at 54 mph, with periods of driving as slowly as 45 mph.

Tesla Model S Plaid takes first in class at Pikes Peak

Tesla celebrated a victory in the Exhibition class at the 2021 Pikes Peak International Hill Climb Sunday, laying down a 6:57.220 pass on the famous uphill time attack – good enough for 10th place overall – in the hands of pro driver Randy Pobst.  Pobst documented the attempt in the above video and called the Unplugged Performance Model S race car "the most bad-to-the-bone electric car ever made," praising its performance. Note that the race car uses an old-fashioned, round steering wheel ... because it's better. Though this year's climb was held on a course that was shortened due to weather conditions farther up the mountain, Tesla's attempt paid off quite handsomely yet again.  Things were not so rosy for Bentley, which finished second to sister brand Porsche in the Time Attack 1 class. Bentley driver Rhys Millen was hoping to nail down the third and final course record to complete its triple crown with its bonkers Continental GT3 Pikes Peak racer, but Romain Dumas spoiled their fun in the 2019 Porsche 911 GT2RS Clubsport, knocking off the bigger Bentley with a few seconds to spare. Bentley's finish was still strong enough for 4th overall despite the disappointment. Related video: