2015 Tesla Model S 85d on 2040-cars

Auto blog

Recent Tesla Model S buyers frustrated over new features

Tesla wowed the motoring world when it recently unveiled the all-wheel drive, dual-motor D version that added power and range to the already well-regarded Model S. At the same time, the company showed off a new suite of safe-driving tech like a forward-looking camera, radar and ultrasonic sensors to come standard on all models. While the new features might attract some new buyers into the fold, for a few current owners the upgrades aren't coming as a pleasant surprise at all. Some of them are rallying for Tesla to fix things somehow.
These disgruntled owners aren't upset about what any of the new features actually do; in fact, they love them. The issue is Tesla's secrecy before the reveal. A few of these folks bought their cars just a few months ago, some even in September, according to The San Jose Mercury News. If the upgrades had been publicized earlier, then they would have waited to order versions with the latest and greatest tech.
Some of them are already on the web lodging their complaints. According to The San Jose Mercury News, the website Change.org has competing petitions asking Tesla to find a way to retrofit the features, which the company says isn't possible, and another requesting the automaker to ignore the complainers.

Genesis wins J.D. Power Tech Experience Study for third straight time

The results are out for the J.D. Power 2023 U.S. Tech Experience Index (TXI) Study, which "focuses on the user experience with advanced vehicle technology as it first comes to market and is an early measure of problems encountered by vehicle owners." Its measurement metric is problems per 100 vehicles (PP100), same as with the J.D. Power Initial Quality Study (IQS). The takeaway this year isn't that owners aren't using advanced technologies, as was the case with the 2022 study, or that they're having more problems with them overall. It's that owners of battery-electric vehicles are having more problems with advanced tech than owners of ICE-powered vehicles. According to the study, 17 of 21 features that can be had on both propulsion types — such as remote parking assistance and gesture controls — get lower satisfaction ratings by owners of BEVs, in some cases nearly 20 PP100.  The survey organization says this tracks with what its found in the IQS, where total vehicle problems were "46% higher among BEVs (excluding Tesla) than ICE vehicles and satisfaction is lower among owners of BEVs across nine of 10 APEAL categories than among owners of ICE vehicles." Findings regarding biometric measurements are among those that go against the overall study findings. Whether a fingerprint reader or an eye tracker, car owners in general said "they do not consider them to be useful." In terms of ease-of-use and satisfaction, plug-and-charge capability on EVs gets good marks. This allows EV owners to plug into a public charger and have payment taken care of automatically; the vehicle communicates with any charging station compatible with an automaker's plug-and-play system, so the vehicle can automatically submit a bill for the charging session to a central owner account with no further action needed at the station. Survey respondents noted a mere 6 PP100 and an 88.9% satisfaction.    Among manufacturers, repeat winners took the top prizes. Genesis earned the highest rank for innovation overall and among premium brands for the third straight year. Hyundai not only won the tech innovation banner for mass market brands for the fourth straight year, ahead of Kia, GMC, Ram and Subaru, Hyundai finished in second in the overall standings. On that overall chart, the top five are Genesis, Hyundai, Cadillac, Lexus and BMW. On the premium chart, Genesis is followed by Cadillac, Lexus, BMW and Mercedes-Benz in the top five. It wasn't close from the first to the rest, though.

Tesla behind lobbying push to ditch side mirrors

The National Highway Traffic Safety Administration passed a law yesterday forcing new cars in the US to come with standard backup cameras by May 2018, and if Tesla has its way, this could be just the beginning of changing how motorists see out of their vehicles. The electric car manufacturer has teamed up with the 12-member Alliance of Automobile Manufacturers lobbying group (which represents major companies like General Motors, Toyota and Volkswagen) and filed a petition on Monday asking NHTSA for permission to replace sideview mirrors with cameras.
Currently, side mirrors are required on cars in the US, and they can't legally be replaced by camera technologies filling a similar role. The petitioners' chief argument is that sideview mirrors add drag and decrease fuel economy. According to Automotive News, Tesla founder Elon Musk has been lobbying for laws that allow automakers to use sideview camera systems exclusively for the last two years, but claims it's nearly impossible for a single person to change the regulations.
Sideview cameras have been on concept cars for decades, but augmenting external visibility with cameras and sensors has been a growing trend in production automotive technology over the last five years or so. Nissan uses its Around View Monitor to supplement mirrors with a bird's eye composite view of the vehicle during tight maneuvers, and the LaneWatch system from Honda displays a rear-facing passenger-side view to eliminate blind spots during lane changes. Tesla's early Model X concept (pictured above) had small pods on the side with cameras mounted in them, but more recent versions have switched to conventional mirrors.