2021 Tesla Model 3 on 2040-cars

Auto blog

Tesla takes New York Times to task for damning Model S review

The social media tête-à-tête between the New York Times and Tesla CEO Elon Musk, stemming from a defamatory review by John Broder of the Model S and Tesla's new "Supercharger" network on the East Coast, is heating up in a major way. Just yesterday we summarized the Twitter spat, and now Musk has expanded upon the data recorded during Broder's test drive - adding major credence to the criticism of the NYT writer.
The smoking gun in this case is the information that was captured by the data recorder in Broder's loaned Model S. The data recording function is one that is only activated for consumers when permission has been expressly granted, says Musk, but is always turned on in the case of media vehicles. Thusly equipped, Broder's vehicle was keeping track of speed, charging data, map data and more, presumably without the writer's foreknowledge.
The evidence recorded by the in-car systems happens to contravene Broder's most damning claims of the Tesla, says Musk in his article titled A Most Peculiar Test Drive. First, and perhaps most shockingly, the Model S "State of Charge" log shows that Broder's test car "never ran out of energy at any time." Broder's reporting indicated that the car ran completely out of juice at one point and had to be evacuated on a flatbed truck. The data log also points out that the trip was made at speeds ranging from 65 to 81 miles per hour, where the writer claimed to have set the cruise control at 54 mph, with periods of driving as slowly as 45 mph.

Elon Musk talks Tesla Model S updates, AWD version, Model X deliveries

Tesla Motors CEO Elon Musk does things differently than the heads of other car manufacturers. Case in point, he just made a quick European tour with stops in the Netherlands, Germany and Norway where he, along with CTO JB Straubel, held lengthy question and answer sessions with Tesla owners, reservation holders and other interested parties. Now, we recognize that the California company has a significantly smaller customer base than traditional automakers, making these sorts of events more logistically easy (see also: Fisker). Still, the effort is a refreshing change from scripted press conferences, and allows Tesloids to voice their concerns and criticisms to the exact person with whom the buck stops. It's also good for Tesla, in that it gives new ideas for future improvements a chance to reach the ears of those best placed to implement them. We out here in the wider world like these sessions because they give us a bit of extra insight into the firm's progress and future plans. So what are some of the things we can expect from the electric automaker in the coming months and years? Version 6.0 software is a few weeks away and includes real-time traffic information as well as increased suspension functionality, like lowering and heightening on command. Supercharger production is maxed out and installs are happening at a rate of around five per week. Superchargers will soon pump power at an impressive 135 kW rate, but will plateau there. An AWD Model S will be coming, perhaps around same time as the Model X. Bigger battery pack options may arrive as soon as next year. The new giga-factory for batteries could bring costs down by at least 30 percent, ideally 40 percent and will produce about 30 gigawatt-hours worth per year. After ramp up, volume production of Model X is expected to begin around April 2015. To improve comfort, there will be a seat modification available in the near term, and a different seat option available in a year (or so). Battery swapping between Los Angeles and San Francisco should be online in a few months. The company has analyzed energy usage in production process and claims energy payback happens in less than 10,000 miles. May release white paper on this soon. For lots more tips and tidbits (home energy-storage unit, anyone?) scroll down to watch video of the Netherlands exchange. The Norwegian event – held in a theater because of the crowds – can be viewed at this link. This content is hosted by a third party.

EV buyers not exactly happy with dealership experience

If Tesla Motors chief Elon Musk was an I-told-you-so type of guy, here's his chance to do so. It turns out that plug-in vehicle buyers are generally less satisfied with their dealership experience than conventional-vehicle buyers. And the dealers themselves don't like the process much, either. So says a study from the University of California, Davis. The report cited 43 interviews with automakers and dealers that sell in California as well as the JD Power 2013 Sales Satisfaction Index. The study found customer-satisfaction scores to be "much lower" for plug-in vehicle buyers than others. Maybe that's because the dealers themselves are less patient and find that selling plug-ins are more time-consuming, labor-intensive and stressful. And that's just getting the car out the door. More complications arise when dealing with the federal tax incentives issue. Of course, Tesla scored well, relative to the other dealerships. And all that gives more credence to the company's insistence on selling its vehicles directly to customers and without a third-party dealership network. Representatives of some of these dealership groups have been lobbying against the prospect of Tesla getting direct-sales rights. Michigan is the latest battleground between Tesla and pro-dealership entities. See below for an abstract on the UC Davis report and then read more here. New Car Dealers and Retail Innovation in California's Plug-In Electric Vehicle Market Abstract: Innovative new products like plug-in electric vehicles may need new approaches to market and sell them. We conducted 43 interviews with automakers and dealers selling plug-in vehicles in California's major metro markets and analyzed data on customer satisfaction with new car dealers and Tesla stores. Initial findings revealed: • Plug-in vehicle buyers rated the dealer purchase experience much lower than conventional vehicle buyers while Tesla earned industry-high scores; • Plug-in vehicles returned higher gross profits but place greater demands on dealers, including the provision of support services beyond traditional offerings; • New retail approaches undertaken by 'dealer innovators', including new methods for building and scaling dealer competence, could improve the PEV buying experience; an • Public incentives could better align with established dealer practices and business drivers to improve program effectiveness.