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FCA UConnect fiasco could set over-the-air updates back years

Since cars have become more software dependent, most major automakers have been inching toward enabling over-the-air updates to keep vehicle electronics, ranging from infotainment systems to safety features, current. But there are only two car companies — Fiat Chrysler and Ford —± currently doing OTA updates, and on a limited basis. GM CEO Mary Barra announced last summer that the automaker will launch a new EV architecture and infotainment system capable of over-the-air updates "before 2020." The one exception, per usual, is Tesla. Since the release of the Model S almost six years ago, the maverick EV automaker has made routine OTA software updates a core part of its vehicle platforms and value proposition, and has sent out updates for everything from adjusting ride height to enabling Autopilot, largely without incident. When I've asked automakers why they can't do the same thing, I've heard reasons ranging from running afoul of their dealers (and archiac regulation) to security concerns. Automakers like Ford and General Motors say they want to act like tech companies, which routinely send out OTA updates for a wide range of devices, but overall the car industry still moves at a very cautious snail's pace. And when automakers do try to move faster and take more risks — unlike with a smartphone update, which people bitch about but live with — the consequences can be significant when things go wrong. That's the case with Fiat Chrysler America and its recent public-relations nightmare when an OTA update went awry. The update went out at the end of last week for the Uconnect system in late-model vehicles, and it made head units go into a near continuous reboot, which caused owners to not only lose access to entertainment features, but also critical functions like emergency assistance. Almost immediately, owners took to Twitter to express outrage, and FCA was caught flatfooted. A tweet went out on Monday on the UconnectCares Twitter account that read, "Certain 2017 & 2018 Uconnect systems may experience a reboot every 45-60 seconds. Our Engineering teams are investigating the cause and working towards a resolution.

Totaled Tesla Model S is a case of buyer beware *UPDATE

*UPDATE: AutoblogGreen reader Dan F. sent us a link to a somewhat similar story, which you can find here. Getting a Tesla Model S for just $50,000 is a steal, but when it's a salvage title car and was written off as totaled by an insurance company, the bargain might not be worth the headache. That's what a San Diego man is learning now that he's having trouble getting his fancy but damaged electric vehicle to work. Tesla has a different version of the story, of course. Peter Rutman has spent $8,000 in repairs for his EV, but there's one important bit of help he still needs: official activation from Tesla. Rutman is steaming mad at Tesla, telling San Diego 6 that, "Tesla has created a situation where there is nowhere to go. They've blocked every avenue." Tesla has a different version of the story, of course, and says that they're happy to look at the car (and certify it to run if it's in good shape), but said in a statement to AutoblogGreen that Rutman isn't willing to sign a waiver to let Tesla's mechanics get at the car. "We have strong concerns about this car being safe for the road, but we have been prevented from inspecting the vehicle because Mr. Rutman refused to sign an inspection authorization form. That form clearly states that in order for us to support the vehicle on an ongoing basis, we need to ensure the repairs meet minimum safety standards," the company said. You can read the full statement below. San Diego 6 says that one of the problems is Tesla's direct-sales model, which means that there's only one place for a customer like Rutman to go for assistance: the company itself. Right now, Rutman says, a Tesla-certified mechanic has to trigger some switch before the car will charge. And that can't happen until he signs the aforementioned authorization form. Rutman told the local TV station (video also below) that, "The document they wanted me to sign didn't indicate they were going to do any repairs to the car, or get it up and running. They can take the car. They can keep it. They can do whatever they want with it." Tesla says this isn't true, and also denies there is any sort of black list in effect. Tesla Motors Statement Safety is Tesla's top priority and it is a principle on which we refuse to compromise under any circumstance. Mr. Rutman purchased a vehicle on the salvage market that had been substantially damaged in a serious accident.

AAA says Tesla Model S is the best green car available

AAA has released its 2014 Green Car Guide (PDF), a 140-page document that discusses what it means to be green, how to be a greener driver, how to shop for green cars, what choices are available and what green cars are on the horizon. Most importantly, the guide evaluates and ranks 83 different green vehicles, from high-mileage gasoline vehicles to battery electric cars, and everything in between. This year's king of green vehicles, according to AAA, is the Tesla Model S. Despite some interpreting this to mean that AAA is calling the Tesla Model S (with 85-kWh battery) the greenest car, the scoring system only includes two "green" categories out of the 13 evaluated: emissions and fuel economy; the Tesla earns 10 out of 10 in both, but so do every other EV on the list. The other categories include braking, crashworthiness, visibility, slalom handling, ride quality, interior noise, acceleration, ease of entry and exit, interior size, turning circle and luggage capacity. The Model S scored very well (more than 7 out of 10 points) in every category except the last four mentioned. So, this isn't about whether the Tesla is the greenest of the lot. Instead, it's about the AAA deeming it the best all-around car of the green bunch. The best green car value is the gasoline-powered Chevrolet Spark 1LT at $229 per point. AAA also calculates the cost per point for the 83 cars tested. The best green car value, according to this evaluation, is the gasoline-powered Chevrolet Spark 1LT at $229 per point. The Tesla Model S is in the bottom five, at $953 per point. So while the Tesla might be AAA's best green car, those points don't come cheap. In terms of the greenest car available, there are other evaluations out there. For instance, the American Council for an Energy-Efficient Economy (ACEEE) released its own list earlier this year, using broader methods for evaluating what makes a car green, including emissions, fuel economy, curb weight and battery weight (the latter two are used to inform environmental impact of production and disposal). Their top three green cars are the Smart Fortwo Electric Drive, Toyota Prius C and Nissan Leaf. The Tesla Model S isn't even in the top 10. Oh, and let's not forget Green Car Journal's Green Car Of The Year, the Honda Accord. Still, which car would you rather drive every day?