Navigation,moonroof,rear Camera,loaded! Graphite Gray Metallic,leather,1-owner!! on 2040-cars

Auto blog

Subaru suing CA dealership for alleged false customer surveys

Whenever you buy a new car from a dealer these days or sometimes even go in for service, you can expect to fill out a customer satisfaction survey at some point down the road. The responses are actually quite important to showrooms because automakers require the businesses to keep things at a certain level or face penalties. However, a Subaru dealer allegedly found a way to game that system, at least briefly, and now the Subaru of America has filed a lawsuit in US District Court for breach of contract. South Coast Subaru in Costa Mesa, CA, reportedly falsified 224 customer satisfaction questionnaires in 2014, according to Automotive News. The scheme wasn't that hard to figure out, though. All of the faked surveys were allegedly submitted through the IP address of an Acura showroom managed by the same dealer. Under normal circumstances when someone buys a Subaru, the dealer is supposed to collect the customer's email address and submit it to the automaker. However, South Coast allegedly presented false addresses, and then managers had employees fill the forms out during lunch. Subaru claimed in the suit that by doing this the dealer harmed the company's product reputation and its goodwill among customers. "Defendants prevented Subaru from discovering the actual customer satisfaction level of Subaru retail customers at South Coast Subaru by providing sham customer surveys to [Subaru]," the complaint said, according to Automotive News. Related Video:

Why a production Mazda Koeru won't be a Subaru Outback clone

No automaker has had a hit quite like the Outback Many have entered, few have won. The Subaru Outback is one of those automotive bogeys that competitors seek to imitate but never quite capture. Mazda is poised to change that, its CEO tells Automotive News, with a production version of the Koeru concept. We're torn on whether this attempt will be the one to do it, whether the proposed model is truly aimed at the Outback, or whether it's just another pale imitation destined for failure. While the ingredients are pretty basic – wagon-like shape, extra cladding, a smidge more ground clearance than a regular car – no automaker has had a hit quite like the Outback. Reasons include packaging issues, poor brand fit, and Subaru's seemingly unstoppable momentum in building all-wheel-drive archetypes. That hasn't stopped a bunch of companies from trying. And now for a list: Ford attempted with the Freestyle/Taurus X; note that that model no longer exists, having been replaced de facto by the Flex and the newly crossover-ified Explorer. Audi discontinued the A4 Avant and slapped the Allroad badge and some fender flares on to capture the affluent outdoorsy crowd, initially selling well but now down 40 percent since last year. The humpback Honda (Accord) Crosstour and Toyota Venza could also be considered Outback-apers, as both short-lived models took sedan bodies and added a hatch and optional all-wheel drive. Dodge got into this space a few years back with the Journey Crossroad trim level, but fake brush guards and black wheels do not an Outback make. Volvo has perhaps come closest with the XC70, a not-quite-crossover that it nevertheless brands like its other crossovers. It helps that the Volvo die-hard and the repeat Subaru buyer aren't too different. Most of these models no longer exist, and the ones that do haven't sold as well as Subaru's Outback so far this year. Even if you're generous and add all 96,718 Journey sales (and not just those for the Crossroad, which FCA doesn't break out separately) to V70/XC70, Venza, and Crosstour, it still doesn't equal the 136,227 Outbacks Subaru pushed through November of 2015. And, as Automotive News points out, Mazda hasn't sold that many crossovers so far this year (the number is 129,932 thanks to huge CX-5 numbers). So why is Mazda considering going after the hallowed Outback? First off, we're not sure that it is because there's the question of what tiny niche this vehicle would occupy. "It's a totally new car.

Police bravely rescue mannequin from cold car

Police in an upstate New York town broke into a car last week to save an elderly woman only to discover she was a lifelike mannequin. Police in Hudson, NY, got a troubling call on Friday, December 16, that a woman had frozen to death in a car, ABC News reported. HPD rushed to the scene and found what appeared to be an elderly woman unresponsive in a snow covered Subaru. The weather was bitter cold, and police feared the worse. Sergeants leaped into action and smashed out the car's rear passenger window. That's when first responders realized that the supposed victim in the front seat wasn't a person at all, but an extremely lifelike, life-sized mannequin. The mannequin was dressed in a sweater, blouse, slacks, and shoes and had an oxygen mask covering its nose and mouth. Glasses, lifelike hair, teeth, and even a smattering of liver spots on the hands and face completed the illusion. Eventually, the Subaru's owner showed up and explained the strange situation. He told police he was a sales manager for a medical supply company, and that the mannequin was a CPR training device. He told the officers that he regularly transports the mannequin buckled into the front seat of his car. The HPD was not particularly happy with this explanation, while the Subaru owner was annoyed that his car was smashed open. "I can't put what he said on air, but he was not very happy with the police department for forcing entry into his car," Hudson Police Department Sergeant Randy Clarke told WTEN. "If it was a joke, it was a very poor tasteful joke. If it was a matter of convenience for him, it was a station wagon, carry your mannequin a little bit better. The mannequin was in the front seat with a seat belt and appearing to be a passenger in the car." There are no charges pending in the incident, HPD said. Related Video: News Source: ABC News, WTEN Auto News Weird Car News Subaru hudson