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Subaru suing CA dealership for alleged false customer surveys

Whenever you buy a new car from a dealer these days or sometimes even go in for service, you can expect to fill out a customer satisfaction survey at some point down the road. The responses are actually quite important to showrooms because automakers require the businesses to keep things at a certain level or face penalties. However, a Subaru dealer allegedly found a way to game that system, at least briefly, and now the Subaru of America has filed a lawsuit in US District Court for breach of contract. South Coast Subaru in Costa Mesa, CA, reportedly falsified 224 customer satisfaction questionnaires in 2014, according to Automotive News. The scheme wasn't that hard to figure out, though. All of the faked surveys were allegedly submitted through the IP address of an Acura showroom managed by the same dealer. Under normal circumstances when someone buys a Subaru, the dealer is supposed to collect the customer's email address and submit it to the automaker. However, South Coast allegedly presented false addresses, and then managers had employees fill the forms out during lunch. Subaru claimed in the suit that by doing this the dealer harmed the company's product reputation and its goodwill among customers. "Defendants prevented Subaru from discovering the actual customer satisfaction level of Subaru retail customers at South Coast Subaru by providing sham customer surveys to [Subaru]," the complaint said, according to Automotive News. Related Video:

2015 Subaru WRX gets down and dirty

Looks rarely tell the whole story. We'll admit to being a bit let down by the Subaru WRX and its rather conservative appearance - where were the gold wheels and the spoilers? Hatchback? World Rally Blue? But after seeing it in this video and hearing that signature, throaty growl while this red example drifts and slides around dirt roads, we're starting to get more excited.
While the growl is the main reason for watching the clip below (you should do that now), Subaru has also thrown in some information about the improved suspension, and increased power. Learn along with us, below.

Subaru Levorg 'prototype' revealed, looking pretty production-ready

The next-generation Subaru Levorg, better known as the WRX wagon the company has so far refused to give the U.S., has been revealed at the Tokyo Motor Show. It's technically called a "prototype," but it's clear that this is basically the production model. In fact, Subaru says production for it begins in the second half of next year. Many enthusiasts pine for the Levorg because it is a high-performance wagon that we don't get, but even if you don't care, there is reason to pay attention to this car. As the current version is basically a WRX, this is giving us our first look at the next generation of that car. Styling-wise, the new Levorg is heavily inspired by the Viziv Performance and Viziv Tourer concepts. It has a wide hexagonal grille with boomerang-shaped headlights surrounding it. The wheel arches have a strong trapezoidal shape, and there are sharp creases throughout. The overall profile of the car is still very similar to the current Levorg and WRX. Subaru has been light on the details for the rest of the car. The base engine will no longer be a turbocharged 1.6-liter, but rather a turbocharged 1.8-liter. While not announced, we wouldn't be surprised if it gets an upgraded turbocharged 2.0-liter engine, which will probably be shared with the WRX. All Levorgs will likely continue to only have a CVT. Subaru also mentions that it will have an updated version of EyeSight with stereo cameras, four radar sensors and high-resolution mapping that will reduce cruise control speeds for curves, and allow for hands-free gridlock driving. We wouldn't expect the Levorg to come to America, but the updated EyeSight is probably a shoo-in for future models.