2003 Subaru Legacy Sw, No Reserve, Looks And Runs Fine, Two Owners on 2040-cars

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Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.

This Irishman really likes the Toyota GT86

Okay, okay - by this point in time just liking the Toyota GT86 (Scion FR-S, Subaru BRZ, what have you) doesn't make you special. Even if you're a sort of funny sounding, funny looking Irishman, who probably isn't the most seasoned car reviewer ever, digging the GT86 is not news.
However, if, when you choose to publish your ten-minute-long review, you include exclamatory phrases about your own pubic hair, Ozzy Osborne's drug habit and "gentleman vegetable stuff," well sir, then you'll have our attention.
Don't give up on this video, available down below, after the first couple of minutes, we implore you. The silver-tongued Irishman doesn't really get warmed up until four minutes in, or so. Believe us, it's worth the wait.

Subaru Forester STI e-Boxer concept arriving at Tokyo Auto Salon

Subaru is bringing a Forester STI e-Boxer and Impreza STI concepts to the 2019 Tokyo Auto Salon. Earlier this year, Subaru revealed its 2019 Forester e-Boxer exclusively for the Japanese market. It has a 2.0-liter flat-four, that works in tandem with an electric motor. The total system output is a rather meager 156 horsepower and 187 pound-feet of torque. Subaru says this concept has further refined e-Boxer running gear, which probably means smoother operation, not more power. In fact, this Forester STI looks more like a "tuned by STI" vehicle than a full-on STI. These Japanese tS vehicles (slightly different than U.S. tS vehicles) can be characterized as "STI-lite," which is what this Forester comes off as. As for the rest of the changes, the Forester STI Concept looks pretty rad. The front fascia continues much further down to the ground than before with a blocky look, broken up by the yellow accent as you move even lower. An STI badge sits proudly on the totally blacked-out grille, similar to the Forester Sport but with a different mesh design. Lower and design-heavy side skirts amp the look up a bit more along the sides, while the rear continues the sporty theme with more yellow accents. An exclusive "Fighter Gray" paint color is used on this STI as well. Surprisingly, the exhaust looks exactly the same as a normal Forester. The only actual performance upgrade Subaru is telling us about now comes in the form of big Brembo brakes. Six-piston calipers are covered by 19-inch performance aluminum wheels. We're offered little to no description of the Impreza STI before the show. Just from appearances, it looks like Subaru designed a body kit for a normal Impreza, then changed up the front and rear a bit. The dual-center exhaust is a nice performance touch. Pictures of the interior aren't available now either, but Subaru says it's "Bordeaux" with "high texture." The looks are there, but without any performance information, this doesn't appear to be the STI hatchback we've been wanting for in the U.S. There will also be a Subaru Levorg (Impreza/WRX wagon) and a WRX STI made with custom STI parts. All the Subaru cars will go on the stand at the Tokyo Auto Salon on January 11 next year, so the wait won't be too long to learn more about these vehicles. Related video: